Jefe / a de Almacén en Alcorcón Kiwi Market

Scopegroup; Alcorcón; Presencial; EUR 50.000 - 90.000; Jornada completa

Descripción de la vacante

Una agencia dinámica, respaldada por un líder global en comercialización de ciencias de la vida, busca un Director de Servicios al Cliente para unirse a su equipo en Madrid. Esta emocionante oportunidad permite liderar relaciones con importantes empresas farmacéuticas y trabajar en proyectos de marketing de salud innovadores y de alto impacto. Con un enfoque en el crecimiento y la creatividad, esta posición ofrece la flexibilidad de un rol remoto, mientras se colabora con equipos internacionales. Si eres un profesional experimentado en servicios al cliente listo para llevar tu carrera al siguiente nivel, esta es tu oportunidad de ser parte de un nuevo modelo de agencia emocionante.

Servicios

Paquete salarial competitivo

Oportunidades de crecimiento

Proyectos farmacéuticos de alto perfil

Formación

• Experiencia comprobada en publicidad farmacéutica o de salud en un entorno de agencia.
• Capacidad para identificar y capitalizar nuevas oportunidades de negocio.

Responsabilidades

• Supervisar y gestionar relaciones con clientes, asegurando la ejecución de proyectos.
• Dirigir un equipo de profesionales de servicios al cliente, proporcionando mentoría.

Conocimientos

Fluidez en español

Fluidez en inglés

Gestión de cuentas grandes

Acumen comercial

Descripción del empleo

Client Services Director – Pharma Advertising

Are you a seasoned client services professional ready to take the next step in your career? A dynamic agency, backed by an established US advertising agency, is looking for a Client Services Director to join their team in Madrid, Spain (remote). This is a unique opportunity to be part of a fast-growing, innovative agency specializing in high-impact, project-based work for global pharmaceutical leaders.

Why Join Us?

• Work with a dynamic agency that blends agility and innovation with the backing of a global leader in life sciences commercialization.
• Lead and grow client relationships with some of the largest pharmaceutical companies.
• Work on diverse HCP-focused projects, such as sales aids, websites, digital campaigns, and CRM programs.
• Partner with some of the biggest names in the US pharma advertising industry.
• Enjoy the flexibility of a remote role while collaborating with international teams and clients, with client meetings around once a month in Madrid, all paid for you.

About the Role

As Client Services Director, you will :

• Oversee and manage client relationships, ensuring high-quality project execution and delivery.
• Shape the creative voice of the agency while collaborating with top-tier professionals across the US - working closely with the CCO.
• Lead a team of client service professionals, providing mentorship and strategic direction.
• Drive revenue growth by identifying new opportunities within existing client portfolios.
• Collaborate with creative, strategy, and medical teams to develop engaging, compliant healthcare marketing campaigns.
• Represent the agency in key client meetings, working to build trust and long-term partnerships.

What We’re Looking For

• Fluency in Spanish and English (both written and spoken) – ability to communicate effectively with local clients.
• Proven experience in pharma / healthcare advertising, ideally within an agency environment.
• A track record of managing large accounts and leading client service teams.
• Strong commercial acumen with the ability to identify and capitalize on new business opportunities.

What’s in it for You?

• Competitive salary and benefits package (aligned with a leading global organization).
• Opportunity to work on high-profile, multi-million-dollar pharma projects.
• A chance to be part of an agency that’s redefining the future of pharma marketing.
• Growth opportunities within a global network that values creativity and innovation.

If you’re an experienced CSD looking for a career-defining opportunity, this is your chance to be at the forefront of an exciting new agency model!