Japanese-Speaking Customer Support Specialist (Remote)

Next Job Abroad; Barcelona; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Relocation support including flight and accommodation

Competitive salary + 2 extra salaries per year

Health care benefits

Professional growth opportunities

Free online Greek language courses

Relaxing work environment

Job summary

Next Job Abroad is looking for Japanese speakers for exciting projects in Barcelona. The role involves customer communication via phone, chat, and email, ensuring high satisfaction while representing a major brand.

Benefits include relocation support covering flight tickets and accommodation, a competitive salary with extra payments, and comprehensive benefits including health care. Full training and professional growth opportunities are provided, alongside a supportive, diverse working environment.

Qualifications

• Must be fluent in Japanese.
• Excellent communication skills in English required.
• Strong problem-solving abilities are essential.
• Experience with technology and computer systems is a plus.

Responsibilities

• Communicate with customers via phone, chat, & email.
• Track and follow up on cases to ensure timely resolution.
• Maintain high customer satisfaction while representing the brand.
• Build and maintain professional relationships with partners.

Skills

Fluency in Japanese

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Multitasking

Team player in fast-paced environment

Job description

Next Job Abroad is looking for Japanese speakers for exciting projects in Barcelona. The role involves customer communication via phone, chat, and email, ensuring high satisfaction while representing a major brand.

Benefits include relocation support covering flight tickets and accommodation, a competitive salary with extra payments, and comprehensive benefits including health care. Full training and professional growth opportunities are provided, alongside a supportive, diverse working environment.