Italian Speaking Customer Service Representative For Booking

buscojobs España; Barcelona; Presencial; EUR 19.000 - 23.000; A tiempo parcial

Descripción de la vacante

A leading company in IT Services and Consulting is looking for an Italian Speaking Customer Service Representative to join their team in Barcelona. This role involves supporting international travelers through effective communication and problem-solving. The position offers a temporary contract with a focus on helping customers navigate their experiences with various accommodation services.

Servicios

Language lessons

Health insurance

Nursery transport

Career growth opportunities

Formación

• C2 level Italian and advanced English required.
• Experience in customer service or contact centers valued.
• Positive, motivated mindset.

Responsabilidades

• Understanding customer needs as a support advisor for Booking.
• Mediating between travelers and accommodation suppliers.
• Clarifying inquiries and providing accurate information.

Conocimientos

Italian (C2 level)

Advanced English

Communication skills

Interpersonal skills

Problem-solving mentality

User-friendly PC skills

Descripción del empleo

Italian Speaking Customer Service Representative for Booking

Barcelona

EUR 19.000

Italian Speaking Customer Service Representative for Booking

Be among the first 25 applicants — 3 weeks ago

This range is provided by TP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you!

Job responsibilities:

• Understanding and identifying customer needs as a customer support advisor for Booking
• Listening, responding, and mediating between international travelers and accommodation suppliers worldwide, ensuring high customer service standards
• Clarifying inquiries about service, payment, and technical requirements, providing accurate information, and following set processes via email and phone

Requirements:

• Italian: C2 level and advanced English
• Excellent communication and interpersonal skills, both written and spoken
• User-friendly PC skills: Office 365, CRM Database, and internal platforms
• Problem-solving and solution-driven mentality
• Positive, motivated mindset to handle tricky customer issues
• Goal-oriented approach
• Open-mindedness to changing priorities and processes
• Affinity with accommodation platforms
• Experience in customer service or contact centers is valued
• Availability to work from the office and home (within 100km)
• Contract: 38.5h/week, Monday to Sunday
• Shifts: afternoon or split shift
• Temporary contract
• Additional benefits include language lessons, health insurance, nursery transport, multicultural environment, modern offices, and career growth opportunities

Seniority level: Entry level

Employment type: Temporary

Industry: IT Services and IT Consulting

This job posting is active. Consider applying if interested.