Italian Account Manager

Financecolombia; Málaga; Presencial; EUR 25.000 - 40.000; Jornada completa

Descripción de la vacante

A leading company in the cloud technology sector is seeking a Sales Representative to manage customer relationships and drive sales. This hybrid role entails engaging with clients, overcoming objections, and utilizing modern sales techniques. Ideal candidates will have sales experience in IT and a passion for cloud technologies. Competitive salary and benefits, including a relocation package, are offered.

Servicios

Relocation package

Formación

• 2-3+ years of sales experience with a proven track record.
• At least 1 year of IT industry experience required.
• Strong communication and interpersonal skills.

Responsabilidades

• Engage with clients and drive sales from lead to purchase.
• Meet and exceed revenue targets; forecast accurately.
• Collect customer feedback and ensure a world-class engagement.

Conocimientos

Sales experience

Interpersonal skills

Communication

Time management

Educación

High school diploma

BA / 4-year degree

Herramientas

CRM systems

Microsoft Office Suite

Descripción del empleo

Job Description

• Be the first contact point for customers, delivering a strong first impression and establishing the foundation for long-term customer relationships.
• Manage the sales process from lead to purchase; serve as the primary contact for clients, leading sales strategies, overcoming objections, and negotiating success.
• Engage with small and medium businesses across various industries to identify their needs and opportunities to fulfill them using Microsoft cloud technologies.
• Focus on delivering a world-class customer engagement experience for Microsoft’s customers and prospects.
• Secure customer wins for Microsoft Cloud by maximizing up-sell and cross-sell opportunities in collaboration with Solution Specialists and Partner Connection Managers.
• Present competitive offerings and solutions tailored to customer needs and experiences.
• Effectively communicate how customers can derive value and envision their future with Microsoft technologies, both verbally and in writing.
• Convert prospects and qualified leads into opportunities and revenue by applying criteria such as BANT (budget, authority, need, timeline).
• Achieve and surpass targets for new revenue and sales pipeline; accurately forecast sales, pipeline, and usage; contact approximately 200 leads and create 30 opportunities per month, maintaining high activity levels (~60-90 activities/day).
• Utilize social media, digital channels, video, chat, phone, and demonstrations to reach, engage, and sell to Microsoft customers effectively.
• Gather customer feedback and communicate insights back to the business as the “Voice of Customer.”

Requirements

• High school diploma required; a BA/4-year degree is preferred.
• 2-3+ years of successful sales experience, with at least 1 year in the IT industry, and 1 year in account or customer management.
• Familiarity with modern sales techniques and tools, including retail sales, internships, or entrepreneurial programs.
• Experience with or knowledge of Azure, Office 365, Dynamics 365, or similar solutions is preferred.
• Microsoft Fundamentals certification in Azure, Modern Workplace, or BizApps is a plus.
• Self-motivated with a proven track record of high performance and goal achievement; capable of working independently and taking ownership of personal development.
• Excellent interpersonal, verbal, and written communication skills; comfortable with phone, email, video, and presentation interactions.
• Basic understanding of the IT industry, with the ability to quickly learn and retain product and solution knowledge.
• Results-oriented personality, motivated by exceeding sales goals through strategic leadership and collaboration.
• Strong time management skills, high integrity, and ability to work independently or under supervision.
• Proficiency with Microsoft Office, Windows OS, and CRM systems like Dynamics 365 or Salesforce.
• Passion for cloud technologies and innovation.
• Language skills: Intermediate or Fluent in English (verbal and written); native Italian market.

Benefits

• Shift: Mon to Fri, 09:00-18:00
• Hybrid work schedule (2 days remote, 3 days onsite)
• Competitive salary and benefits
• Relocation package available