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An established industry player is seeking an IT Support Technician to join their dynamic team in Barcelona. This role offers a fantastic opportunity to provide technical support for cutting-edge computing and printing products while collaborating with a global team. The ideal candidate will possess strong analytical and problem-solving skills, along with a passion for technology and excellent communication abilities. With a hybrid work model and a focus on career development, this position is perfect for someone eager to advance their tech career in a supportive and innovative environment.
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Babel Profiles
Barcelona, Spain
Other
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Yes
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776863009359265792032460
1
31.03.2025
15.05.2025
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IT Support Technician
Are you an experienced professional seeking the next step in your tech career? Do you thrive in dynamic, multicultural environments and are eager to collaborate with a global team? If you have a passion for technology and strong communication skills, we want to talk with you!
Our client is a leading multinational technology company known for innovation in computing, printing, and digital imaging solutions. Established in 1939, they deliver cutting-edge products and services worldwide.
Responsibilities:
- Provide technical support for personal computing and printing products
- Assist sales teams and handle customer inquiries
- Explain product benefits and regulations
- Conduct training sessions for other departments
- Manage technical issues and collaborate across resources
- Maintain high-quality customer service and technical competence
Requirements:
- Bachelor's degree in a technical/engineering or computer science field or equivalent experience
- At least 3 years of experience with computer and printing technologies, including hardware, software, and networking
- Strong analytical, organizational, troubleshooting, and problem-solving skills
- Highly tech-savvy with a desire to learn and work independently
- Excellent communication skills
- Native Czech speaker
- Proficient in English
Benefits:
- Flexible working hours
- Hybrid work model after onboarding (2 days remote)
- Career development and professional training
- Health and life insurance
- Product discounts
- Social benefits including kindergarten tickets, transport discounts, meal vouchers, sports center access, gaming area
- Regular team activities and events
Our recruitment process involves three steps: a preliminary interview with a recruiter, an interview with the client’s HR team, and a technical interview.