IT SUPPORT TECHNICIAN

Dorna Sports; Sant Just Desvern; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Dorna Sports, a leader in sports management and media, seeks a motivated IT Helpdesk professional for their Sant Just Desvern office. The role involves first-level support in various operating systems, troubleshooting, and collaboration with IT systems. Join a dynamic team within a thriving environment and enjoy competitive salary and growth opportunities.

Servicios

Stable employment in a full-time position

Competitive salary based on experience

Growth opportunities

Multidisciplinary team environment

Formación

• 3 years Helpdesk Experience required.
• High level of Spanish, Catalan, and English communication skills.
• Ability to travel.

Responsabilidades

• Provide 1st Level Support in a mixed Windows/Linux/macOS environment.
• Troubleshoot hardware, OS and software client/server issues.
• Assist with access management and manage IT equipment.

Conocimientos

Windows

Linux

macOS

Active Directory

Helpdesk solutions

Antivirus Solutions

Backup solutions

Communication in Spanish

Communication in Catalan

Communication in English

Descripción del empleo

Dorna Sports is an international sports management, marketing and media company which manages among others MotoGP, the most exciting sport on earth.

About the job :

We are looking for a high motivated and curious IT person with a minimum experience of 3 years, that will be part of the IT Department. The workplace is located in our offices at Sant Just Desvern (Barcelona), with the possibility for occasional remote work. Is required to be able to attend a few MotoGP events annually, around the world.

Main Roles :

• IT Helpdesk : 1st Level Support in a Windows / Linux / macOS mixed environment, providing needed support to users.
• Troubleshoot hardware, OS and software client / server issues and basic network troubleshooting.
• Assist with access management to different systems.
• Deploy Laptops / Desktops / Servers / Mobile devices, both Physical and Virtual.
• Control the mobile device inventory, software licenses, and general inventory.
• Manage IT equipment.
• Relation with IT and Telecom providers.

Other Roles :

• Close Collaboration with IT Systems, Networking and Cybersecurity engineers to improve overall Dorna’s IT infrastructures and services.
• Setup, maintenance and update servers and applications.

Essential Technical Skills and Experience :

• 3 years Helpdesk Experience.
• Active Directory.
• Helpdesk solutions.
• Antivirus Solutions.
• Experience in Backup solutions.

Desirable Technical Skills :

• SAN / NAS knowledge.
• Cloud SaaS and IaaS solutions.
• CISCO Networking.
• VMWare vSphere.
• PowerShell scripting.
• macOS and Linux knowledge.
• High level of Spanish and Catalan and English communication skills.
• Ability to travel.
• Good interpersonal skills.
• Commitment to continuous improvement in internal IT processes.

We offer :

• Stable employment in a full-time position.
• Competitive salary based on experience.
• A growing environment, where you will have the opportunity to grow both personally and professionally.
• Be part of a highly motivated, multidisciplinary team running one of the most impressive media productions for a global sport.

Dorna is an inclusive company and guarantees respect for the diversity of its employees. The company does not discriminate due to gender, age, race, culture, physical ability, or any other reason. Candidates will never be eliminated from consideration due to any of those stated factors.

It Support • Sant Just Desvern, Catalonia, Spain