IT SUPPORT TECHNICIAN

Dorna Sports; Murcia; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

Dorna Sports, a global leader in sports management and media, seeks a motivated IT Helpdesk professional with a minimum of 3 years experience for a full-time role. This position offers a competitive salary, the opportunity for professional growth within a multidisciplinary team, and a chance to participate in exciting MotoGP events around the world.

Servicios

Stable employment

Social benefits

Opportunity for professional growth

Supportive team environment

Formación

• 3 years Helpdesk Experience.
• High level of Spanish, Catalan, and English communication skills.
• Ability to travel.

Responsabilidades

• 1st Level Support in a mixed environment.
• Troubleshoot hardware, OS, and software issues.
• Assist with access management.

Conocimientos

Helpdesk Support

Active Directory

Communication Skills

Interpersonal Skills

Continuous Improvement

Herramientas

Microsoft 365

Antivirus Solutions

Backup Solutions

VMWare vSphere

MDM Management

Descripción del empleo

Dorna Sports is an international sports management, marketing and media company which manages among others MotoGP, the most exciting sport on earth.

About the job :

We are looking for a high motivated and curious IT person with a minimum experience of 3 years, that will be part of the IT Department. The workplace is located in our offices at Sant Just Desvern (Barcelona), with the possibility for occasional remote work. Is required to be able to attend a few MotoGP events annually, around the world.

Main Roles :

IT Helpdesk : 1st Level Support in a Windows / Linux / macOS mixed environment, providing needed support to users. Troubleshoot hardware, OS and software client / server issues and basic network troubleshooting. Assist with access management to different systems. Deploy Laptops / Desktops / Servers / Mobile devices, both Physical and Virtual. Control the mobile device inventory, software licenses, and general inventory. Deploy new users equipment. Manage IT equipment. Relation with IT and Telecom providers.

Other Roles :

Close Collaboration with IT Systems, Networking and Cybersecurity engineers to improve overall Dorna’s IT infrastructures and services. Setup, maintenance and update servers and applications.

Essential Technical Skills and Experience :

3 years Helpdesk Experience. Active Directory. Microsoft 365 Environment. Helpdesk solutions. Antivirus Solutions. Experience in Backup solutions.

Desirable Technical Skills :

SAN / NAS knowledge. Cloud SaaS and IaaS solutions. CISCO Networking. VMWare vSphere. MDM Management (MS Intune). PowerShell scripting. macOS and Linux knowledge.

High level of Spanish and Catalan and English communication skills. Ability to travel. Good interpersonal skills. Commitment to continuous improvement in internal IT processes.

We offer :

Stable employment in a full-time position. Competitive salary based on experience. A growing environment, where you will have the opportunity to grow both personally and professionally. Social benefits. Be part of a highly motivated, multidisciplinary team running one of the most impressive media productions for a global sport.

Dorna is an inclusive company and guarantees respect for the diversity of its employees. The company does not discriminate due to gender, age, race, culture, physical ability, or any other reason. Candidates will never be eliminated from consideration due to any of those stated factors.