IT Support Specialist Salesforce

Capitole; Castilla y León; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An innovative IT consulting firm is seeking a dedicated IT Support Specialist to tackle high-impact technological challenges in the automotive sector. This role offers the chance to work with a globally recognized client, where you will diagnose and resolve IT issues, contribute strategically to system improvements, and collaborate with diverse teams. With a focus on professional growth, you'll have the opportunity to train colleagues and enhance customer satisfaction. Join a company that values its employees and promotes a culture of continuous learning and development.

Servicios

1200 euros per year training budget

Private health insurance

Flexible retribution program

Gym membership (Andjoy)

Work permits processing for family

Formación

• Minimum 2 years in IT consulting or technical support roles.
• Hands-on experience with APIs and cloud environments.

Responsabilidades

• Diagnose and resolve IT issues efficiently to ensure operational continuity.
• Identify patterns and opportunities for improvement in supported applications.

Conocimientos

IT Consulting

Technical Support

Analytical Skills

Problem-Solving

Communication Skills

Adaptability

Continuous Learning

Educación

2+ years in IT Consulting or Technical Support

Herramientas

Salesforce

Oracle SQL

PostgreSQL

Docker

Kubernetes

Jenkins

ServiceNow

Jira

Confluence

Microsoft Office

Descripción del empleo

Capitole is one of the best IT consulting companies and the place you want to be. Why?

People in the center. We believe in a different model, more human, with the employee in the center of our company.

Happiness and low turnover rate.

1200 euros per year training budget.

More than 900 skilled professionals from over 27 nationalities.

Tailored career path.

Monthly follow-ups and 360-degree continuous evaluation.

Private health insurance.

Flexible retribution program.

Andjoy (Gympass).

Processing of work permits for you and your family to come to Spain.

Technological communities.

Lots of amazing events

We are looking for an IT Support Specialist Salesforce to join our team. This is your opportunity to work with a globally renowned client in the automotive sector, addressing high-impact technological challenges while advancing your career.

What will you gain by joining this project?

• Tackle technological challenges: Diagnose and resolve IT issues efficiently, prioritizing critical ones to ensure operational continuity.
• Strategic contribution: Identify patterns, risks, and opportunities for improvement in supported applications, playing a key role in system evolution.
• Global collaboration: Work alongside cross-functional teams and stakeholders, enhancing communication and teamwork skills in a dynamic environment.
• Direct impact: Participate in optimizing support processes to improve response times and customer satisfaction.
• Professional growth: Share knowledge and train colleagues to build a strong, technically adept team for future challenges.

Education and experience requirements

• Minimum of 2 years in IT consulting or technical support roles.
• Hands-on experience with APIs, microservices, and cloud environments.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with multicultural teams and diverse technical backgrounds.
• Adaptability and agility in dynamic environments.
• Focus on continuous learning and professional development.
• Ability to work independently and in teams.

Technical requirements

• Experience in building and operating IT services.
• Advanced knowledge of Salesforce (mandatory): customization and programming.
• Incident resolution and support (L2 / L3).
• Familiarity with databases such as Oracle SQL and PostgreSQL.
• Desired experience with APIs, microservices, and DevOps tools like Docker, Kubernetes, Jenkins.
• Knowledge of cloud IT architectures and services.
• Familiarity with tools like ServiceNow, Jira, Confluence, or similar.
• Proficiency in Microsoft Office tools: Word, Excel, PowerPoint, SharePoint.
• AWS certifications or knowledge (preferred).
• Experience or knowledge in automotive sales processes and/or accounting (valued).

Modality: full-remote.

Schedule: Flexible, with Friday intensive work.

Who we are

Capitole Consulting

See what people say about us

Feel free to send us your profile; we are excited to meet you!

The employee will adhere to information security policies:

• Will have access to confidential information related to Capitole and the project.
• Must comply with security and internal policies of the company and client.