IT Support Specialist (English - speaking)

Nexa; Barcelona; A distancia; EUR 25.000 - 40.000; Jornada completa

Descripción de la vacante

A leading global software development company is seeking Technical Support Agents to join their remote team in Spain. The role involves assisting customers with IT queries and requires fluency in English along with another European language. Successful candidates will enjoy a dynamic work environment and excellent career development opportunities.

Servicios

Dynamic and multicultural work environment

Great work-life balance

Extensive training in technology

Financial assistance for relocation

Career development opportunities

Formación

• Fluent in English and one other language (Italian, Polish, Spanish, German).
• Mandatory previous experience as an IT support Agent.
• Empathy and professionalism in customer interactions.

Responsabilidades

• Assist customers with IT-related queries and issues.
• Utilize strong communication skills to resolve problems effectively.
• Provide support for various IT technologies.

Conocimientos

Communication

Problem-solving

Interpersonal skills

Critical thinking

Educación

Experience or training in IT technologies

Herramientas

Cloud technologies

Microsoft Windows

Office

Outlook

OneDrive

Exchange

SharePoint

Lync Server

Descripción del empleo

Are you looking to start or grow your career in the technology and software industry? We’re hiring Technical Support Agents with fluent English and one of the following languages: Italian, Polish, Spanish, or German, to assist with a project for a leading global software development company.

Start Date: June 23, 2025

Work Mode: Remote from Spain, except the islands and Galicia region, they are not included.

Requirements:

• Strong communication and interpersonal skills
• Experience or training in IT technologies, particularly Cloud, Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, Microsoft Windows
• Mandatory previous experience as an IT support Agent
• Critical and logical thinking for effective problem-solving
• Empathy and professionalism when handling customer interactions
• Eu passport
  
  
  

What We Offer:

• Full-time contract (39 hours per week), Monday-Friday
• A dynamic and multicultural work environment
• Great work-life balance
• Extensive training in cutting-edge technologies and highly demanded market skills
• Excellent career development opportunities, both nationally and internationally
• Financial assistance for relocation if you are living outside La Coruña