IT Support Engineer (Level 1)

JR Spain; Santa Cruz de Tenerife; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

JR Spain busca un Ingeniero de Soporte Técnico (Nivel 1) para ofrecer asistencia en el sitio en Ogrove, España, durante un contrato de 12 meses. El candidato ideal debe ser bilingüe, tener experiencia en soporte técnico y habilidades comunicativas excepcionales. Este papel ofrece una gran oportunidad para aquellos interesados en un entorno dinámico y profesional.

Formación

• Experiencia previa como soporte de escritorio/nivel 1.
• Fluidez en español y dominio del inglés (mínimo nivel B2).
• Habilidades excelentes de comunicación e interpersonales.

Responsabilidades

• Proporcionar soporte técnico de nivel 1 en el lugar.
• Resolver problemas de hardware y software en dispositivos.

Conocimientos

Soporte técnico

Resolución de problemas

Comunicación

Descripción del empleo

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Job Reference:

8397393368488869888324626

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

? Location: Ogrove, Spain

? Start Date: ASAP

? Duration: 12 Months

? Contract Type: Full-Time, Contractual

We are currently seeking an IT Support Engineer (Deskside Support – Level 1) to join our team in Ogrove, Spain on a 12-month contract. This is an excellent opportunity for a motivated, bilingual IT professional with a strong customer service mindset to provide on-site technical support in a dynamic corporate environment.

? Key Responsibilities

• Deliver Level 1 desk-side support and resolve technical issues efficiently
• Troubleshoot hardware and software problems on desktops, laptops, and mobile devices
• Provide professional and timely customer support in person and via ticketing systems
• Perform IT setup, device deployment, and general maintenance
• Ensure a positive user experience through clear communication and follow-up
• Proven experience in a Deskside Support / IT Support Level 1 role
• Fluent Spanish and proficient English (minimum B2 level)
• Excellent communication and interpersonal skills
• Ability to work onsite in a professional office environment
• Must have a valid work permit allowing full-time employment in Spain