IT Support Engineer (Level 1)

JR Spain; Palma de Mallorca; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A company is seeking an IT Support Engineer for a 12-month contract in Ogrove, Spain. This role involves providing Level 1 technical support, troubleshooting issues with hardware and software, and ensuring excellent customer service. Candidates must be bilingual in Spanish and English, possess relevant experience, and hold valid work permits for full-time employment in Spain.

Formación

• Proven experience in a Deskside Support / IT Support Level 1 role.
• Fluent Spanish and proficient English (minimum B2 level).
• Ability to work onsite in a professional office environment.

Responsabilidades

• Deliver Level 1 desk-side support and resolve technical issues efficiently.
• Troubleshoot hardware and software problems on desktops, laptops, and mobile devices.
• Provide professional and timely customer support in person and via ticketing systems.

Conocimientos

Customer Service

Troubleshooting

Communication Skills

Technical Support

Descripción del empleo

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Job Reference:

8397393368488869888324624

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

? Location: Ogrove, Spain

? Start Date: ASAP

? Duration: 12 Months

? Contract Type: Full-Time, Contractual

We are currently seeking an IT Support Engineer (Deskside Support – Level 1) to join our team in Ogrove, Spain on a 12-month contract. This is an excellent opportunity for a motivated, bilingual IT professional with a strong customer service mindset to provide on-site technical support in a dynamic corporate environment.

? Key Responsibilities

• Deliver Level 1 desk-side support and resolve technical issues efficiently
• Troubleshoot hardware and software problems on desktops, laptops, and mobile devices
• Provide professional and timely customer support in person and via ticketing systems
• Perform IT setup, device deployment, and general maintenance
• Ensure a positive user experience through clear communication and follow-up
• Proven experience in a Deskside Support / IT Support Level 1 role
• Fluent Spanish and proficient English (minimum B2 level)
• Excellent communication and interpersonal skills
• Ability to work onsite in a professional office environment
• Must have a valid work permit allowing full-time employment in Spain