IT Support Engineer (Level 1)

JR Spain; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

Una empresa busca un ingeniero de soporte IT (nivel 1) para un contrato de 12 meses en Ogrove, España. La posición requiere fluidez en español e inglés, además de habilidades en soporte técnico y atención al cliente. El candidato ideal proporcionará soporte en el lugar, resolverá problemas de hardware y software, y deberá tener un permiso de trabajo válido para empleo a tiempo completo.

Formación

• Experiencia comprobada en soporte Deskside/IT de nivel 1.
• Fluidez en español y competencia en inglés (mínimo B2).
• Habilidades de comunicación e interpersonales excepcionales.

Responsabilidades

• Proporcionar soporte técnico de nivel 1 en persona y a través de sistemas de tickets.
• Resolver problemas de hardware y software en equipos de escritorio y dispositivos móviles.
• Realizar el despliegue de dispositivos y el mantenimiento general.

Conocimientos

Comunicación

Resolución de problemas

Descripción del empleo

Social network you want to login/join with:

IT Support Engineer (Level 1)Location:
Ogrove, SpainStart Date:
ASAPDuration:
12 MonthsRate:
€1,900/monthContract Type:
Full-Time, ContractualLanguages Required:
Spanish & English (Minimum B2 level)
We are currently seeking an
IT Support Engineer (Deskside Support – Level 1)
to join our team in
Ogrove, Spain
on a
12-month contract . This is an excellent opportunity for a motivated, bilingual IT professional with a strong customer service mindset to provide on-site technical support in a dynamic corporate environment.
Key ResponsibilitiesDeliver Level 1 desk-side support and resolve technical issues efficientlyTroubleshoot hardware and software problems on desktops, laptops, and mobile devicesProvide professional and timely customer support in person and via ticketing systemsPerform IT setup, device deployment, and general maintenanceEnsure a positive user experience through clear communication and follow-up

RequirementsProven experience in a
Deskside Support / IT Support Level 1
roleFluent
Spanish
and proficient
English
(minimum B2 level)Excellent communication and interpersonal skillsAbility to work onsite in a professional office environmentMust have a valid work permit
allowing
full-time employment in SpainLocal candidates preferred
To apply, please contact:
[emailprotected]
#ITSupport #DesksideSupport #OgroveJobs #TechSupport #ITJobsSpain #BilingualJobs #ContractRole #Level1Support #SpanishEnglishIT #ITHiring