IT Support Engineer (Level 1)

JR Spain; Donostia/San Sebastián; Presencial; EUR 22.000 - 30.000; Jornada completa

Descripción de la vacante

Una empresa busca un Ingeniero de Soporte IT (Deskside Support – Nivel 1) en Ogrove, España, para un contrato de 12 meses. El candidato ideal es un profesional bilingüe motivado, capaz de proporcionar soporte técnico en un entorno corporativo dinámico, resolviendo problemas de hardware y software y garantizando una experiencia positiva para el usuario.

Formación

• Experiencia comprobada en soporte técnico de nivel 1.
• Fluidez en español y nivel mínimo B2 de inglés.
• Excelentes habilidades de comunicación e interpersonales.

Responsabilidades

• Brindar soporte técnico nivel 1 y resolver problemas técnicos de manera eficiente.
• Realizar la configuración de IT, implementación de dispositivos y mantenimiento general.

Conocimientos

Comunicación efectiva

Soporte técnico

Resolución de problemas

Atención al cliente

Descripción del empleo

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Job Reference:

8397393368488869888324628

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

? Location: Ogrove, Spain

? Start Date: ASAP

? Duration: 12 Months

? Contract Type: Full-Time, Contractual

We are currently seeking an IT Support Engineer (Deskside Support – Level 1) to join our team in Ogrove, Spain on a 12-month contract. This is an excellent opportunity for a motivated, bilingual IT professional with a strong customer service mindset to provide on-site technical support in a dynamic corporate environment.

? Key Responsibilities

• Deliver Level 1 desk-side support and resolve technical issues efficiently
• Troubleshoot hardware and software problems on desktops, laptops, and mobile devices
• Provide professional and timely customer support in person and via ticketing systems
• Perform IT setup, device deployment, and general maintenance
• Ensure a positive user experience through clear communication and follow-up
• Proven experience in a Deskside Support / IT Support Level 1 role
• Fluent Spanish and proficient English (minimum B2 level)
• Excellent communication and interpersonal skills
• Ability to work onsite in a professional office environment
• Must have a valid work permit allowing full-time employment in Spain