IT Support

K-LAGAN; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An innovative company is seeking an IT Support Specialist who will play a crucial role in enhancing customer satisfaction. This position involves delivering exceptional support, identifying issues, and implementing solutions with a strong focus on customer needs. Join a dynamic team that values professional growth and offers a permanent contract, along with engaging team-building activities and continuous training opportunities. If you are proactive and possess a customer-oriented mindset, this is the perfect opportunity to develop your career in a supportive environment.

Servicios

Permanent contract

Team building activities

Continuous follow-up for growth

Careers and training department

Special events

Birthday off

Support in kindergartens

Language courses

Formación

• Solid knowledge and demonstrable experience in SQL.
• Experience with relational databases like ORACLE.
• Strong customer focus and agile mindset.

Responsabilidades

• Deliver excellent customer support and resolve issues proactively.
• Continuously improve customer satisfaction through effective solutions.

Conocimientos

SQL

Customer Support

Proactivity

Herramientas

SQL Developer

Microsoft Office

Descripción del empleo

In K-LAGAN, we are waiting for you to continue growing together! We are an international strategic company providing technological services, committed to our team and society. We offer solutions in IT services, engineering developments, electronics, and R&D projects. Our commitment is to hire the best talent regardless of race, religion, gender, age, and abilities, promoting their professional and personal development.

Mission :

As an IT Support specialist, you will be responsible for delivering excellent customer support. You will proactively identify and resolve issues, aiming to continually improve customer satisfaction. Our ideal candidate has a strong customer focus, dynamism, proactivity, and an agile mindset:

1. Solid knowledge and demonstrable experience in SQL.
2. Relational database: ORACLE.
3. Operating Systems: Microsoft Windows / Windows Server.
4. Tools: SQL Developer, Microsoft Office (Excel, Word, Teams, etc.).

Time availability :

• Morning shift from 6:00 to 14:00 and afternoon shift from 14:00 to 22:00.

Our selection process includes :

• First interview
• Technical interview
• Final interview

Benefits of joining K-LAGAN :

• ESSENTIAL! Permanent contract and stable project.
• TEAM BUILDING activities such as barbecues, technological coffees, and more to foster closeness.
• CONTINUOUS FOLLOW-UP with our dedicated TBM for growth, feedback, and performance management.
• CAREERS AND TRAINING DEPARTMENT to support your professional development.
• SPECIAL EVENTS including Summer Dinner, Christmas Dinner, and Solidarity Day.
• BIRTHDAY OFF — enjoy your day your way!
• Support in kindergartens, KM, and language courses.

If you find this interesting, apply now and join us!