It Service Manager - Part Or Full Time

Bystronic Software; Valladolid; Presencial; EUR 55.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Descripción de la vacante

Bystronic Software in Valladolid seeks an IT Service Manager to lead critical IT operations, ensuring system performance, security, and timely delivery of technology solutions across the organization.

The role encompasses IT strategy, governance, hybrid cloud architecture, cybersecurity, and collaboration with international teams, with a permanent contract and clear opportunities for professional growth.

Formación

• 5+ years in IT service management or enterprise IT.
• Experience with hybrid cloud, Azure, and security frameworks.
• Strong communication in English; Spanish language skills a plus.

Responsabilidades

• Oversee IT operations, security, compliance, and service delivery.
• Define IT strategy, governance, and manage budget and projects.
• Coordinate with international Group IT and external vendors.

Conocimientos

IT Leadership

Strategic Planning

Vendor Management

Educación

Bachelor's degree in Computer Science

Herramientas

Azure

Windows Server

Linux

Descripción del empleo

IT Service Manager - Part or Full Time Bystronic Software valladolid, castilla león, Spain

Descripción del trabajo

Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

We are looking for an IT Manager to join our team and lead critical IT operations, ensuring system performance, security, compliance, and the timely delivery of technology solutions.

A collaborative and detail-oriented environment where IT operations, infrastructure, and continuous improvement initiatives play a critical role in supporting business decisions and ensuring reliable and secure technology services across the organization

IT Strategy & Innovation

Identify opportunities for digital transformation, automation, and process improvement. Manage IT budget and investment business cases, and participate in international Group committees.

Design and evolve scalable, secure IT architectures across hybrid cloud, on-premise, and SaaS environments. Define infrastructure standards and lead cloud adoption (Azure), ensuring integration with corporate platforms. Act as the main IT liaison between local operations and Group IT in Switzerland. Lead integration of enterprise systems (ERP, IAM, collaboration tools) and coordinate audits and global transformation initiatives.

IT Operations & Service Delivery

Oversee IT operations including Windows, Linux, Microsoft 365, virtualization, and DevOps support environments. Manage vendors, SLAs, and escalated incidents, ensuring system reliability, data integrity, and operational continuity.

Cybersecurity & Governance

Define and implement cybersecurity strategies, including identity management, access control, and incident response. Advanced level of English (spoken and written), essential for communication and negotiation with Bystronic Group.

Proven experience in designing cloud and hybrid architectures, as well as governance of complex infrastructures.

Solid knowledge of cybersecurity and compliance frameworks (ISO 27001, GDPR, NIS2).

Experience in IT project management and working with international vendors.

What's in it for you:

• Permanent contract.
• Multidisciplinary teams with a variety of skills, perspectives, and backgrounds working in small tribes using agile methodologies.
• Individual learning & development programs, including language courses, Microsoft certifications, and participation in technical conferences .

As much as we are a technology-driven business, real change is driven by people.