IT Hotel and Corporate Office Services Trainee

Radisson Hotel Group, Madrid Office; Madrid; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

An established industry player in hospitality is seeking an IT intern to join their dynamic team in Madrid. This internship offers a unique opportunity to gain hands-on experience in the IT field, supporting various projects and daily tasks while being mentored by experienced IT Managers. The role emphasizes the importance of learning IT governance, project management, and compliance tracking. Ideal candidates will be enrolled in a relevant academic program, possess strong IT affinity, and demonstrate excellent communication skills. This is a fantastic chance to kickstart your career in a global hospitality organization and develop valuable skills in a supportive environment.

Formación

• Must be enrolled in a school program for internship eligibility.
• Fluent in English with good communication skills.

Responsabilidades

• Assist IT team with daily administrative tasks and meeting management.
• Support IT governance and track compliance with IT requirements.
• Contribute to small projects and learn project management methodologies.

Conocimientos

Excel

Word

PowerPoint

MS365 tools

SharePoint

PowerBi

English (fluent)

Communication skills

Educación

Enrolled in a school program

Herramientas

Reporting tools

Descripción del empleo

To work in the IT Team, based at Radisson Hotel Group’s EMEA headquarters in Madrid for 6 months.

The IT intern will be an important support figure within the IT Hotel and Corporate Office Services team and will provide help in different daily tasks and projects, actively contributing to improve the quality of the service and to ensure the whole company runs smoothly. The trainee will be trained by the IT Managers in the first weeks to develop the necessary knowledge and skills to be an independent problem-solver and self-starter. The internship is a great opportunity to get to know how the different IT teams work within the organization and across the different IT sub-teams and develop new skills and gain experience in the IT field in the hospitality industry.

DURATION: 6 months, starting as soon

KEY RESPONSIBILITIES:

1. Help the IT Hotel and Corporate Office team with daily administrative tasks.
2. Attend the different ITHT meetings to learn and understand the different scope and responsibilities of the team.
3. Manage the meeting minutes and the action item follow-ups to ensure the team is able to deliver the commitments to the stakeholders (i.e. Hotels).
4. Help with IT governance.
5. Support the central governance team to monitor and track hotel compliance to IT requirements and processes management, IT cyber security compliance, etc.
6. Track ITHT Key performance Indicators (KPIs) and understand why these KPIs are important and implications of non-compliance.
7. Support access management on key applications deployed by the central governance team.
8. Learn different reporting techniques and best practices using current industry tools.
9. Enhance skills in different reporting tools.
10. Contribute to the implementation of small projects together with the team and eventually lead IT project management activities.
11. Learn project management methodology and industry best practices.
12. Understand different IT projects that can be run centrally and deployment locally to the hotels.

A SUCCESSFUL TRAINEE:

1. Has to be enrolled in a school program in order to be eligible for the internship.
2. Has affinity with IT in the academic curricula.
3. Has good Excel, Word and PowerPoint skills. Other MS365 tools such as Teams.
4. Has advanced SharePoint knowledge.
5. Has PowerBi skills is a plus.
6. Is fluent in English, both verbal and written.
7. Has a sharp eye for detail and is very accurate and precise.
8. Has soft skills and is a good communicator.
9. Must be able to prioritize and work within tight deadlines.
10. Is trustworthy, has a high level of passion and integrity.

COMPANY DESCRIPTION:

Radisson Hotel Group is one of the most dynamic hotel companies operating in over 80 countries with strong brands such as Radisson and Park Inn. Want to know more? Click on the following link: YouTube.

The Corporate office of the Radisson Hotel Group is based in Brussels, Belgium. For more information, visit Radisson Hospitality.