IT Digital Workspace & Software Distribution Team Leader

Verisure; Pozuelo de Alarcón; A distancia; EUR 45.000 - 80.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Digital Workspace & Software Distribution Team Leader, where you'll manage Intune and Microsoft 365 environments. This dynamic role involves optimizing software deployment, leading a talented team, and driving innovation through automation. Your expertise in device compliance and IT service management will be crucial as you collaborate across departments to enhance operational efficiency. With a strong focus on professional growth and teamwork, this position offers an exciting opportunity to make a significant impact in a vibrant organization committed to excellence and continuous improvement.

Servicios

Flexible working hours

Professional development opportunities

Health insurance

Team-building activities

Formación

• Strong communication skills and ability to collaborate across teams.
• Proficiency in scripting tools and IT service management best practices.

Responsabilidades

• Manage Intune solutions for device and application management.
• Lead and supervise the team to meet objectives and goals.

Conocimientos

Microsoft Intune

Microsoft 365

PowerShell

Azure Functions

Team Management

Communication Skills

Educación

Bachelor's Degree in IT or related field

Herramientas

Azure Functions

Power Automate

Power Apps

VBScript

Descripción del empleo

Verisure, operating under two brand names (Securitas Direct & Verisure) is seeking a talented, innovative, passionate and detail-oriented Digital Workspace & Software Distribution Team Leader to manage the team and oversee the administration, support, and maintenance of Intune and Microsoft 365 environment. In this role, you will interact with various departments across the organization, ensuring reliability and efficiency of the software deployment and of Microsoft 365 services.

Main responsibilities

• Intune

  • Manage and administer Microsoft Intune solutions for device and application management

  • Maintain and optimize the Intune environment, leveraging AutoPilot for deployments and enhancing device compliance metrics

  • Configure and deploy Intune policies and remediations, including security, compliance, and application management policies

  • Monitor and manage the computer fleet (Coverage, Encryption, Antivirus, EDR, Model Support, OS Update, Java, Computers with Autopilot,…)

  • Monitor and manage the mobile device management (MDM) and mobile application management (MAM) features of Intune

  • Provide Tier 2 and Tier 3 support for Intune, resolving technical issues related to MDM, device enrollment, and security policies

  • Monitor Intune performance and generate reports on device compliance, usage, security incidents, and operational efficiency

  • Maintain documentation for configurations, processes, and procedures related to Intune administration

• Architecture End User IT Systems

  • Responsible of define the IT Workplace Systems

  • Responsible to research and evaluate new IT products

  • Ensure asset management is performed correctly at international level using various reporting tools available

• Microsoft 365 & Entra ID

  • Subject Matter Expert (SME) for Microsoft 365 services, including Exchange Online, Office applications, Teams, SharePoint and OneDrive

  • Microsoft 365 licensing, ensuring efficient allocation and utilization

  • Entra ID, focusing on Group Policies, permissions, account provisioning

  • Support Azure O365 environments, including distribution, access, and security groups

• Automation and Process Improvement:

  • Automation scripts using tools such as Azure Functions, PowerShell, Power Automate, and Python to improve, software distribution, access management or onsite tasks

  • Process optimization and drive innovation in workflows and administration procedures

• Team Management

  • Lead and supervise the team to ensure that objectives and goals are met

  • Develop work plans, assign tasks, and manage resources to optimize team efficiency

  • Foster the professional and personal growth of team members through continuous training and development

  • Conduct periodic performance evaluations and provide constructive feedback.

Candidate profile

Experiences and qualifications

• Strong written and verbal communication skills with the ability to collaborate across teams

• Familiarity with the ITIL framework and best practices for IT service management.

• Proficiency in scripting tools such as Power Automate, Power Apps, PowerShell, and VBScript

• Experience with Windows Active Directory and Entra ID

• Expertise in Intune configuration, deployments, and device compliance management

Location

The role will be based in Madrid

Competencies

• Fluent in English (written and spoken)

• Excellent leadership, communication and customer service skills

• Organized, methodical and responsible

• Initiative and ability to work in team

• Proactivity and autonomy

• Ability to work under pressure

Strong fit with our Company DNA

• Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.

• Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.

• Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously.

• Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.

• With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always