IT Business Analyst - PageGroup SSC

Page Personnel ETT; Barcelona; Presencial; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A dynamic consulting firm in Barcelona is seeking an experienced Business & Process Analyst. The role involves collaborating with stakeholders to improve processes, documenting business requirements, and supporting change management activities. Ideal candidates will possess strong analytical skills, a background in business analysis, and proficiency in Microsoft applications. Additional language skills are a plus.

Formación

• Experience as a Business & Process Analyst or similar role.
• Consultancy or customer-facing experience is a plus.
• Strong knowledge of core Microsoft applications is required.

Responsabilidades

• Collaborate with IT partners for documentation.
• Conduct process mapping and align with business goals.
• Engage with stakeholders to identify requirements.
• Support testing phases and change management activities.

Conocimientos

Business & Process Analysis

Consultancy experience

Microsoft applications

Microsoft Power Platform

Educación

Degree level education

Descripción del empleo

Jornada

By engaging effectively with stakeholders, the B&PA challenges assumptions, prioritises value, and ensures that proposed solutions are feasible and aligned with strategic objectives. As a change facilitator, the B&PA supports business stakeholders through transitions, helping to identify risks, foster collaboration, and enable successful adoption of new processes and technologies.

Responsibilities

• Collaborate with IT Business Partners to develop (pre-)project documentation, including Business and Benefit Cases.
• Assess current pain points and advise on areas for improvement.
• Conduct "as-is" and "to-be" process mapping to visualise current operations and design future-state processes that align with business goals.
• Promote harmonisation of tools and processes across regions, functions, and globally.
• Engage stakeholders to identify, qualify, and prioritise business requirements - ensuring clarity before solutioning.
• Apply a range of analysis techniques and share best practices across the Business Partnering community.
• Work with solution architects and development teams to explore feasible, cost-effective solutions.
• Perform handovers to developers, testers, and other project team members to ensure alignment.
• Secure stakeholder sign-off on Business Requirements, Process Maps, Solution Specifications, and final deliverables.
• Support testing phases, including reviewing test scripts and assisting users during UAT.
• Assist the training team with documentation and delivery of training as needed.
• Contribute to Business Change Management activities - assessing change impacts and supporting change planning.

Skills/Experience

• Experience as a Business & Process Analyst or in a role with significant business and process analysis responsibilities.
• Consultancy or customer-facing experience is a plus.
• Strong knowledge of core Microsoft applications; familiarity with (or willingness to learn more about) Microsoft Power Platform is beneficial.
• Ideally educated to degree level.

Core Competencies & Behaviours

• Analytical & curious: Naturally inquisitive, with a desire to understand processes, behaviours, and root causes.
• Strategic thinking: Able to see the big picture and align analysis with broader business goals.
• Resilience: Comfortable managing workload and pressure in dynamic environments.
• Clear communicator: Excellent written and verbal communication skills; able to simplify complex ideas.
• Business-savvy: Understands business priorities and can translate them into actionable insights.
• Collaborative: Builds strong relationships across teams and levels; skilled in facilitation and negotiation.
• Quality-driven: Takes ownership and proactively resolves issues with a focus on delivering value.
• Culturally aware: Works effectively in multicultural and multifunctional teams.
• Autonomous & accountable: Operates with a high level of independence and responsibility.
• Positive & change-oriented: Embraces change and helps others do the same.

Language Skills

• Fluent in English - able to conduct interviews, participate in meetings, and produce high-quality documentation.
• Additional languages are a plus.