IT Automation Engineer AI - IT Operations mfd 88510

MediaMarktSaturn; Barcelona; Presencial; EUR 45.000 - 70.000; Jornada completa

Descripción de la vacante

A forward-thinking company is on the lookout for a talented IT Automation Engineer to spearhead automation initiatives and integrate innovative AI solutions into their IT operations. This role offers the chance to work with cutting-edge technologies, including cloud infrastructure and advanced AI applications, to optimize efficiency and elevate user experiences. The ideal candidate will possess a robust programming background, a passion for automation, and a strong understanding of AI concepts. Join a dynamic team that values creativity and collaboration, and take your career to the next level in a vibrant and supportive environment.

Formación

• 4+ years of programming experience in Java, Python, or Go.
• Strong understanding of AI concepts and technologies including LLMs and NLP.

Responsabilidades

• Identify automation opportunities and implement solutions using tools like Jenkins and Git Actions.
• Assist in building AI-powered solutions to enhance IT support and automate requests.

Conocimientos

Java

Python

Go

Automation Tools (Jenkins, Git Actions, Blueprism)

AI Concepts

Database Knowledge (MS SQL, MySQL, Oracle)

Problem Solving

Effective Communication

Herramientas

Jenkins

Git

Docker

Kubernetes

AWS

ServiceNow

Dialogflow

Descripción del empleo

We are seeking a highly skilled and motivated IT Automation Engineer to drive automation initiatives and integrate cutting-edge AI solutions within our IT operations. This role requires a strong foundation in IT automation, a passion for AI, and the ability to design, develop, and implement solutions that optimize efficiency and enhance user experiences.

Responsibilities

1. Identify and Automate: Proactively identify opportunities for automation within IT Operations. Design, develop, and implement automation processes using tools like Jenkins, Git Actions, and Blueprism to reduce manual tasks and streamline workflows.
2. Develop Automation Solutions: Create automation solutions and services for IT support and other departments, simplifying operations, accelerating processes, and ensuring standardization.
3. Assist in Building AI-Powered Solutions: Help design, develop, and implement virtual assistants and chatbots leveraging Generative AI (e.g., Google Gemini / Vertex AI, OpenAI, Meta's Llama) to enhance IT support, automate common requests, and improve user experience.
4. Seamless AI Integration: Design and implement robust integrations between backend systems and third-party AI platforms, including developing and maintaining APIs, optimizing performance and scalability, and ensuring secure data exchange.
5. Champion AI Advancements: Stay abreast of the latest advancements in AI, explore potential applications within our systems, and contribute to internal knowledge sharing and documentation.
6. CI / CD Pipeline Mastery: Design, automate, and manage CI / CD pipelines ensuring seamless integration and delivery of software updates, with a solid understanding of best practices.
7. DevOps and Infrastructure Expertise: Possess strong knowledge of DevOps principles and experience with cloud infrastructure (AWS, Docker, Kubernetes, load balancing) to support AI integrations and automation initiatives.
8. LLM Hosting and Cloud Infrastructure (Optional): Demonstrate expertise in deploying, managing, and scaling large language models (LLMs) on cloud infrastructure, optimizing cost and performance for AI workloads.

Your Profile

1. Programming Proficiency: Minimum 4 years of programming experience with high proficiency in Java, Python, or Go.
2. Automation Expertise: Extensive knowledge of process automation tools (Jenkins, Git Actions, Blueprism) and CI / CD best practices.
3. Database Knowledge: Good understanding of databases (MS SQL, MySQL, Oracle).
4. Version Control and Collaboration: Experience with Git, GitHub / Bitbucket / GitLab, and agile methodologies.
5. AI / ML Foundation: Strong understanding of AI concepts and technologies including LLMs, NLP, machine learning, and search engines (e.g., Elasticsearch, OpenSearch, Solr, Lucidworks Fusion). Hands-on experience with ML libraries (TensorFlow, PyTorch, scikit-learn) is preferred.
6. API Development: Solid understanding of RESTful API design principles and experience in building and consuming APIs.
7. Chatbot Development: Familiarity with chatbot frameworks (Dialogflow, Rasa, Microsoft Bot Framework, IBM Watson Assistant, Amazon Lex).
8. ITSM Tool Experience: Knowledge of IT Service Management tools like ServiceNow, BMC Remedy, Jira Service Management, or Cherwell.
9. Problem Solver: Excellent analytical, problem-solving, and troubleshooting skills.
10. Effective Communicator: Strong communication, collaboration, and documentation skills.

Good to Have

1. Knowledge of ITSM best practices (ITIL).
2. Familiarity with operating systems (Windows Server, Linux).
3. Experience with cloud platforms (AWS, Azure, Google Cloud) and their AI-specific services.

Must be able to speak & write fluent English.