Internship: Customer Care Support Intern

Philips Iberica SAU; Madrid; Sur place; EUR 6 700 - 11 000; Temps partiel

Résumé du poste

Philips Iberica SAU is offering an internship position as a Customer Care Support Intern in Madrid. You will support day-to-day operations and administrative tasks, collaborates with stakeholders, and help analyze data to prepare reports and presentations.

This role provides hands-on experience in a fast-paced med-tech environment, with emphasis on analytical, communication, and organizational skills. The program requires active student status and a High School Diploma, with no prior experience

Qualifications

• High School Diploma and active student enrollment at a University/College/Vocational Education institution.
• No prior experience required.
• Strong communication and organizational skills are required. Now focusing on the role within a med-tech environment.

Responsabilités

• Support the Customer Care team in daily operational and administrative activities, helping to ensure smooth processes and efficient collaboration with different stakeholders.
• Analyze departmental data, identify relevant trends and support the preparation of accurate reports and presentations for internal and external stakeholders.
• Develop valuable professional experience in a dynamic med-tech environment, strengthening your analytical, communication, organizational and stakeholder-management skills while learning about industry trends and best practices.

Connaissances

Communication

Organizational

Analytical

Stakeholder management

Formation

High School Diploma

Description du poste

Job Title

Internship: Customer Care Support Intern

Job Description

Minimum required Education:
High School Diploma plus Active student status/enrollment at the University, College or Vocational Education.
Minimum required Experience:
No prior experience required.
Minimum required Certification:
N/A
Job title:

Internship: Customer Care Support Intern

Support the Customer Care team in its day-to-day operational and administrative activities, contributing to data analysis, reporting, documentation and continuous improvement initiatives.

Your role:

• Support the Customer Care team in daily operational and administrative activities, helping to ensure smooth processes and efficient collaboration with different stakeholders.
• Analyze departmental data, identify relevant trends and support the preparation of accurate reports and presentations for internal and external stakeholders.
• Develop valuable professional experience in a dynamic med-tech environment, strengthening your analytical, communication, organizational and stakeholder-management skills while learning about industry trends and best practices.

You're the right fit if:

• Experience: You are motivated to gain practical experience in Customer Care and operational support activities in a professional environment.
• Skills: You have good communication and interpersonal skills, an analytical mindset, attention to detail and the ability to organize information effectively.
• Education: You have a High School Diploma and are currently enrolled as an active student at a University, College or Vocational Education institution.
• Anything else: You are proactive, eager to learn and comfortable working collaboratively in a dynamic and continuous-improvement-oriented environment.
  How we work together
  We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
  Onsite roles require full-time presence in the company’s facilities.
  Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

#LI_Office