International School Admissions Manager

Pump Dynamics; Valencia; Presencial; EUR 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Long-term career opportunity

Free tuition for employees' children

Descripción de la vacante

Pump Dynamics Valencia busca un/a International School Admissions Manager para gestionar todo el proceso de admisiones, desde la primera consulta hasta la matriculación, manteniendo CRM y una experiencia al cliente de alto nivel.

Trabajará en el equipo administrativo y de liderazgo, colaborando con marketing y proporcionando informes KPI, asegurando comunicaciones claras con familias y stakeholders.

Formación

• Experiencia en admisiones escolares o atención al cliente.
• Habilidades de ventas consultivas y capacidad de análisis de datos.
• Dominio de CRM y reportes; deseable HubSpot.
• Excel/office y comunicación en inglés y español.

Responsabilidades

• Gestionar el proceso de admisiones desde el primer contacto hasta la matriculación.
• Coordinar entrevistas, visitas y reuniones con familias.
• Utilizar el CRM para registrar consultas, actualizaciones y reportes.
• Analizar tasas de conversión, fuentes y competencia para mejorar la estrategia.

Conocimientos

Consultive sales

Analytical skills

CRM experience

Bilingual English/Spanish

Excellent communication

People relationship skills

Organised

Herramientas

HubSpot

Descripción del empleo

International School Admissions Manager Pump Dynamics Valencia, valencia (comarca); provincia de valencia; comunidad valenciana, Spain

Descripción del trabajo

The Head of Admissions leads the full admissions process with a focus on both exceptional customer experience and data-driven enrolment success. This role requires a professional who combines warmth, empathy, and relationship-building skills with strong organisational and analytical abilities.

Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación.

The successful candidate will be responsible for managing the admissions pipeline using a consultative approach-guiding families through their journey from initial enquiry to enrolment—while maintaining accurate and up-to-date records in the school’s CRM system.

Working as part of the administrative and leadership team, the postholder will ensure that every interaction reflects the school’s values and high standards of professionalism, contributing to a positive public perception and the continued growth of the school.

KEY RESPONSIBILITIES

• Lead the admissions process from first contact to enrolment, providing a professional, consultative experience to prospective families.
• Manage interviews, tours, and meetings with new families, ensuring timely and effective follow-up.
• Use the school’s CRM to record and track all enquiries, ensuring data accuracy, timely updates, and regular reporting.
• Analyse conversion rates, enquiry sources, and competitor activity to improve strategy and performance.
• Coordinate entrance tests, evaluations, and other admissions requirements.
• Collaborate with the marketing team to design and support campaigns and events that promote the school.
• Provide clear KPI and performance reports.
• Ensure excellent communication with families, colleagues, and stakeholders at all times.

The above details are not exhaustive. The postholder may be required to undertake additional tasks or responsibilities reasonably assigned by the Leadership Team. This may include assisting in the creation and design of marketing materials, organising open days and school events, and providing general administrative support where needed.

Essential Skills & Experience

• Proven experience in school admissions, customer service, sales or a related field.
• Strong consultive sales skills
• Highly operational mindset with the ability to thrive in a fast-paced, multi-site environment.
• Strong analytical skills, with experience working with CRMs (HubSpot desirable) and data reporting tools.
• Excellent communication skills in English and Spanish.
• Ability to build strong relationships across teams and senioritylevels.
• Energy, enthusiasm and a proactive attitude.

Personal Qualities

• Believes in the value of a structured admissions process and applies it consistently.
• Passionate about continuous improvement, seeking small but meaningful changes that enhance performance.
• Able to maintain and elevate team morale while introducing new ideas or improvements.
• Data-driven and detail-oriented.
• Hands-on, supportive and willing to "roll up sleeves" when needed.
• Highly organised, efficient and able to manage multiple priorities. xbhjioe
• Values collaboration, positivity and a strong service mindset.

What we offer:

• Competitive salary package
• A stable, long-term career opportunity
• Free tuition for employees' children at our schools