International School Admissions Manager

Pump Dynamics; Alicante; Presencial; EUR 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Educación gratuita para hijos de losEm

Descripción de la vacante

Pump Dynamics en Alicante busca un/a Gestor/a Internacional de Admisiones para liderar el proceso desde el primer contacto hasta la matriculación, brindando una experiencia profesional y consultiva a familias potenciales.

Gestionar entrevistas, visitas y reuniones, usar CRM para registrar consultas, analizar conversiones y coordinar pruebas de admisión, con colaboración de marketing y generación de informes KPI.

Formación

• Proven experience in school admissions, customer service, sales or related field.
• Strong consultative sales skills.
• Operational mindset for fast-paced, multi-site environments.
• Strong analytical skills with CRM experience (HubSpot desirable) and data reporting.
• Excellent communication skills in English and Spanish.
• Ability to build strong relationships across teams and seniority levels.

Responsabilidades

• Liderar el proceso de admisiones desde el primer contacto hasta la matriculación.
• Gestionar entrevistas, visitas y reuniones con nuevas familias, con seguimiento oportuno.
• Usar el CRM de la escuela para registrar consultas y generar informes.
• Analizar tasas de conversión, fuentes de consulta y actividad de competidores para mejorar la estrategia.
• Coordinar pruebas de ingreso y otros requisitos de admisión.
• Colaborar con el equipo de marketing para diseñar campañas y eventos.
• Proporcionar informes KPI y de rendimiento claros.
• Mantener una comunicación excelente con familias, colegas y partes interesadas.

Conocimientos

Admissions experience

Customer service

Sales

CRM systems

Data reporting

English

Spanish

Relationship building

Descripción del empleo

International School Admissions Manager Pump Dynamics

Alicante, comunidad valenciana, Spain

Descripción del trabajo

• Lead the admissions process from first contact to enrolment, providing a professional, consultative experience to prospective families.
• Manage interviews, tours, and meetings with new families, ensuring timely and effective follow-up.
• Use the school’s CRM to record and track all enquiries, ensuring data accuracy, timely updates, and regular reporting.
• Analyse conversion rates, enquiry sources, and competitor activity to improve strategy and performance.
• Coordinate entrance tests, evaluations, and other admissions requirements.
• Collaborate with the marketing team to design and support campaigns and events that promote the school.
• Provide clear KPI and performance reports.
• Ensure excellent communication with families, colleagues, and stakeholders at all times.

The above details are not exhaustive. The postholder may be required to undertake additional tasks or responsibilities reasonably assigned by the Leadership Team.

This may include assisting in the creation and design of marketing materials, organising open days and school events, and providing general administrative support where needed.

Essential Skills & Experience

• Proven experience in school admissions, customer service, sales or a related field.
• Strong consultive sales skills.
• Highly operational mindset with the ability to thrive in a fast‑paced, multi‑site environment.
• Strong analytical skills, with experience working with CRMs (HubSpot desirable) and data reporting tools.
• Excellent communication skills in English and Spanish.
• Ability to build strong relationships across teams and seniority levels.
• Energy, enthusiasm and a proactive attitude.

Personal Qualities

• Believes in the value of a structured admissions process and applies it consistently.
• Passionate about continuous improvement, seeking small but meaningful changes that enhance performance.
• Able to maintain and elevate team morale while introducing new ideas or improvements.
• Data-driven and detail-oriented.
• Hands‑on, supportive and willing to “roll up sleeves” when needed.
• Highly organised, efficient and able to manage multiple priorities.
• Values collaboration, positivity and a strong service mindset.

What we offer:

• Competitive salary package
• A stable, long‑term career opportunity
• Free tuition for employees' children at our schools