Integration Solutions Analyst

Duetto Research; España; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

An established industry player is seeking an Integration Solutions Analyst to enhance its partner network and support sales growth. In this pivotal role, you will conduct feasibility analyses, design integration plans, and ensure seamless onboarding of new integrations. Collaborating with diverse teams, you'll troubleshoot issues and document processes, contributing significantly to product development and support. This position offers a unique opportunity to work within a dynamic environment that embraces innovation and values diverse perspectives. If you thrive in a fast-paced setting and possess a strong sense of responsibility, this role is perfect for you.

Formación

• Experience with SOAP and REST APIs, including XML and JSON.
• Strong communication skills and ability to manage tasks independently.

Responsabilidades

• Conduct feasibility analysis and propose integration design plans.
• Collaborate with internal and external developers during implementation.
• Create and maintain accurate integration documentation.

Conocimientos

API Integration

Feasibility Analysis

Technical Documentation

Troubleshooting

Project Management

Communication Skills

Educación

Background in IT or Analytics

Experience in Hospitality

Herramientas

Postman

SOAPUI

Descripción del empleo

Duetto offers an open and collaborative work environment and believes that by cultivating a team with diverse backgrounds, perspectives, and experiences, it will continue to lead the industry with its cutting-edge platform-based hospitality technology.

Position Summary and Opportunity

As the Integration Solutions Analyst, you will be supporting the expansion of our partner network & enabling the sales growth targets of the company. You will be responsible for successfully certifying new integrations requiring a custom approach; from conducting comprehensive feasibility analysis through design planning to testing. You will also be responsible for the documentation and training on new integrations allowing for seamless onboarding and support of hotels on the new integrations. This is an integral role for the Product, Deployment, Support and Engineering teams.

Responsibilities

• Perform initial feasibility analysis based on partner API documentation and provide timeline estimates
• Propose detailed integration design plans and document technical requirements
• Work closely with both internal and external developers during the implementation phase
• Design new test cases and plans to comprehensively test new features
• Complete end to end integration testing collaborating with partners or autonomously
• Create and maintain accurate integration documentation for any new integration or enhancement
• Work with internal teams and partners to analyze/troubleshoot integration issues
• Assist necessary teams with Pilot/Beta process; act as the liaison between Client/Support and Partner
• Maintain transparency with Integration Product team on development/certification process/status

Requirements

• Experience with various APIs (SOAP, REST), and HTNG messages, async/sync data flows, including the ability to read XML and JSON API documentation.
• Experience documenting technical and non-technical API requirements, designing data/message flows and data mapping between systems
• Experience troubleshooting API/Web Service integration issues, and API testing tools like Postman or SOAPUI
• Experience working with cross functional teams, including Engineering, Product, and Support
• Detailed Oriented; i.e API specs, technical design, configuration, documentation
• Strong communication skills both written and verbally
• Ability to investigate and solve complex integration and data problems/issues
• Proven track record of managing tasks independently, with a strong sense of responsibility
• Strong project management skills, with the ability to multitask in a fast paced environment.
• Ability to work flexible hours in order to best accommodate the timezone of our partner network
• Preferred background in IT, analytics and/or hospitality, particularly Property Management Systems (PMS/CRS)

About Duetto: Duetto delivers a suite of SaaS cloud-native applications for hospitality businesses to optimize every booking opportunity for greater revenue impact. The unique combination of hospitality experience and technology leadership drives Duetto to look for innovative solutions to industry challenges. The software as a service platform allows hotels, casinos, and resorts to leverage real-time dynamic data sources and actionable insights into pricing and demand across the enterprise. For more information, please visit https://www.duettocloud.com.

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