Intake Care Representative with Italian

Cigna Health and Life Insurance Company; Madrid; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player seeks an Intake Care Representative fluent in English and Italian to join their Integrated Health Team. This hybrid role involves servicing international clients, managing hospital admissions, and ensuring timely communication. The ideal candidate will possess strong analytical skills and thrive in a fast-paced environment. Enjoy a flexible work arrangement with benefits including private medical insurance and generous holiday leave. If you're passionate about making a difference in healthcare, this opportunity is for you.

Servicios

Private medical insurance

Dental insurance

Shift allowance

24 days holiday

Flexible dress code

Formación

• Fluency in English and Italian is essential for this role.
• Analytical skills and independence in work are highly valued.

Responsabilidades

• Join the Integrated Health Team to service International Organizations.
• Handle communications with medical providers and insured clients.

Conocimientos

Fluent in English

Fluent in Italian

Analytical mindset

Team player

Ability to work under stress

Descripción del empleo

Intake Care Representative with Italian

Apply now for the Intake Care Representative with Italian position

Location: Madrid, Spain

Type: Full-time, Hybrid (2 days in office, 3 days at home)

Posted: Yesterday

Requisition ID: 25005338

About us

Cigna is a leading global health care provider, offering expatriate employee benefits, life, accidental, and supplemental health insurance. Headquartered in the US and listed on NYSE, we operate across the Americas, Europe, Africa, and Asia Pacific.

Cigna Global Health Benefits (CGHB) is part of Cigna's international business, providing products like Medical, Dental, Vision, Life, AD&D, Disability, and Travel insurance to groups and individuals, serving approximately 1 million medical members worldwide.

Your role

1. Join the Integrated Health Team, servicing International Organizations, and collaborate with CARE teams globally (Antwerp, Madrid, Kuala Lumpur, Singapore, Greenock, Nairobi).
2. Handle the timely sending of Guarantees of Payments, confirming hospital admissions, treatments, and insured amounts by analyzing medical requests, verifying coverage, and working with care teams.
3. Maintain communication with medical providers and insured clients mainly via phone, to gather necessary information.
4. Serve as the primary contact for hospitals regarding Guarantee of Payment inquiries.
5. Manage all communications in English, both spoken and written, given the international scope of clients and providers.

Your profile

• Fluent in English and Italian; additional languages are a plus.
• Analytical mindset with accuracy and independence in work.
• Ability to meet deadlines and work under stress.
• Team player with interest or experience in medical environments (preferred but not required).

Requirements

• Availability to work 39 hours/week.
• Willingness to complete a 6-week induction training, including 2 weeks in the office.
• Interest in a hybrid role, working Sundays to Thursdays, from 12:15 to 20:03.

Benefits

• Hybrid work arrangement with 2 days in-office and 3 days remote.
• Shift allowance, 24 days holiday, private medical and dental insurance, life assurance, and a flexible dress code.
• And much more...

About Cigna Healthcare

Cigna Healthcare, part of The Cigna Group, is committed to better health at every life stage, empowering customers to make informed health decisions. Join us to drive growth and improve lives.

We consider all qualified applicants regardless of race, color, age, disability, sex, or other protected characteristics. For accommodations during the application process, contact [e-mail].