Mobility is the goal
This position is part of the Global Technical Learning team and designs meaningful learning experiences and creates digital learning content that ensures knowledge transfer for field-based jobs. The primary purpose of this role is defining product learning programs, building up practical skills of our field-based employees worldwide. The role designs digital learning content such as video-based tutorials, animations and utilizes multimedia tools to enhance the learning process.
Main tasks :
- Learning program development: Design and implement engaging learning programs end-to-end for engineering and technical service employees, including roll-out plans, measurement and maintenance.
- Instructional design alignment: Ensure the programs created are aligned with the instructional methodologies and using needs analysis methods to create meaningful learning experience ensuring knowledge transfer to field-based workers.
- Operational content creation: Graphic design & scripting: Create visually appealing and effective and informative materials, managing multimedia production like animations and video-based tutorials, proficiency in using graphic design tools is a plus. Scripting clear and concise learning content in English.
- Stakeholder management / coordination: Ability to effectively connect and manage communication between various teams including SMEs, animators and business stakeholders for reliable outcomes (stakeholders are located worldwide, in more than 5 countries, across different time zones and cultures).
- Project planning & execution: Manage complex projects using both traditional as well as agile approaches.
Mobility needs you
Education: Master Degree, or higher degree in instructional design (preferred), education, marketing, business administration, communications or technology. If Master's degree is not in instructional design, then post-graduate education in instructional design, learning methodologies or similar is needed. Additional education in project management or learning content creation.
Knowledge and experience :
- Experience in instructional design role (5 years)
- Knowledge of instructional design methodologies.
- Project management methodology knowledge and experience.
- Learning technology knowledge :
- Familiar with software used or authoring such as Articulate Storyline and Rise, Adobe Suite eg Adobe After Effects
- Tools delivering learning content e.g. SuccessFactors LMS.
- AI-supported creation tools.
- Video shooting tools and equipment".
- Experience in reporting of learning effectiveness using best demonstrated methods and tools.
- Strong abilities in scripting and creating copy of the learning content is a must for success in this role. Additionally, the role requires leading project teams and leadership skills : connecting animators, technical subject matter experts and business to create content
Other competencies :
- Stakeholder management in complex organizations
- Strong communication skills
- Customer focus
- International working experience
- Learning analytics
- Team player mentality
Language skills :
- English – C2 Proficient
- German (is a plus)