Insider Risk Management Specialist (Microsoft Purview)

Omega CRM, A Merkle Company; España; Presencial; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Home Office

Flexible schedule

Trainings & Certifications

Public transport reimbursement

Descripción de la vacante

Omega CRM, a Merkle Company, is seeking an Insider Risk Management Specialist to support global operations around Microsoft Purview IRM and related governance for a leading pharmaceutical client. You will help implement, monitor, and improve risk policies, evidence handling, and audit-ready documentation while coordinating with Legal, Compliance, HR, IT Security, and other stakeholders across regions.

The role offers a permanent contract, flexible schedule, home office, health insurance, and

Formación

• Experience with Purview IRM or similar platforms.
• Understanding of insider risk indicators and policy configuration.
• Knowledge of MS 365 workloads related to insider risk.
• Privacy-by-design and least privilege practices.
• Discretion with confidential employee matters.
• Ability to coordinate across global teams.
• Analytical and documentation skills.
• Proficiency in written and spoken English.

Responsabilidades

• Support global operation and administration of Microsoft Purview Insider Risk Management.
• Improve IRM policies, indicators, thresholds, and documentation.
• Maintain confidentiality and auditability of IRM activities.
• Coordinate with Legal, Compliance, HR, IT Security and other stakeholders.
• Monitor, triage, and escalate IRM alerts and cases with authorized teams.
• Support follow-up investigations including evidence collection and log analysis.
• Prepare recurring metrics and reports on trends and effectiveness.
• Drive testing, change management, and user readiness for IRM updates.

Conocimientos

Purview IRM

M365 compliance

Insider risk concepts

Privacy by design

Audit-ready docs

Cross-functional coordination

English communication

Data forensics familiarity

Herramientas

Microsoft Purview

Microsoft 365

Entra ID

Microsoft Defender

eDiscovery

Descripción del empleo

Omega CRM Consulting is looking for an Insider Risk Management Specialist that would like to collaborate with one of the top global pharmaceutical companies.

Tasks & Responsabilities

• Support the global operation, administration of Microsoft Purview Insider Risk Management and related processes in alignment with applicable regulatory, data privacy, and internal governance requirements.
• Continuous improvement and optimizing of IRM policies and related processes, including indicators, thresholds, escalation paths, and maintaining/updating documentation.
• Maintain confidentiality safeguards and ensure auditability for IRM-related activities and case information.
• Coordinate across Legal, Compliance, Human Resources, IT Security, and other business stakeholders to align IRM processes with approved governance standards.
• Monitor, triage, and document IRM alerts and cases in accordance with approved procedures, and collaborate with authorized teams on escalations.
• Support follow-up investigation workflows arising from IRM alerts, including evidence collection and analysis of technical log files and other relevant data sources.
• Prepare recurring metrics, reports, and status updates on alert trends, case volumes, process effectiveness, and improvement opportunities.
• Drive testing, validation, change management, and user readiness for new or updated IRM policies, features, and operating procedures.

Skills & Experience

• Experience with Microsoft Purview Insider Risk Management, Microsoft 365 compliance solutions, or comparable insider risk or data protection platforms.
• Understanding of insider risk management concepts, including risk indicators, policy configuration, alert triage, case management, escalation workflows and audit-ready documentation.
• Knowledge of Microsoft 365 workloads and signals, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Microsoft Defender, and endpoint-related activity, as they relate to insider risk scenarios.
• Strong understanding of privacy-by-design, proportionality, responsible investigation practices, and confidentiality controls (e.g. least privilege, role-based access controls).
• High discretion and sound judgment when handling sensitive employee-related matters and confidential case information.
• Ability to coordinate across global teams and manage multiple stakeholders in time-critical contexts.
• Strong analytical and problem-solving skills, with a focus on documentation accuracy, process discipline, and quality of work products.
• Strong ownership of assigned topics, combined with a proactive and self-directed working style.
• Ability to communicate effectively in written and spoken English.
• Familiarity with eDiscovery or Digital Forensic processes is beneficial, particularly for matters that may require escalation to adjacent IT Legal capabilities.

What do We offer

• Permanent contract.
• Flexible Schedule. We make it easy. Balance your professional and personal life.
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
• Home Office.
• Flexible retribution (public transport ticket, Ticket restaurant, …).
• Health insurance.
• OMEGA in action. Our commitment to a better society is not just an intention.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.