Inside Sales Specialist (ES / EN)

Kooi Videovigilancia; Madrid; Híbrido; EUR 25.000 - 40.000; Jornada completa

Descripción de la vacante

Kooi Videovigilancia, a leader in temporary camera surveillance, is seeking an Inside Sales Specialist in Madrid. This role involves managing client relationships, handling administrative tasks, and contributing to team dynamics in a fast-growing international company. You'll receive thorough training and be part of a supportive team culture, ensuring client satisfaction remains a priority.

Servicios

Flexibility to work remotely

Opportunity for business travel

Competitive salary and benefits package

Formación

• Experience or affinity with surveillance systems or security services is a plus.

Responsabilidades

• Creating and sending quotations and managing transport & order requests.
• Maintaining professional contact with customers in Spanish and English.
• Following up on outstanding invoices and managing debtor control.

Conocimientos

Fluent in Spanish

Fluent in English

Strong administrative skills

Excellent communication skills

Flexible mindset

Commercial mindset

Descripción del empleo

Kooi is the European market leader in temporary camera surveillance. With a team of over 220 colleagues, we provide peace of mind to our clients, ensuring their projects can continue safely and uninterrupted. Our human-centered service and tailored solutions make us stand out in the market. We work with a diverse customer portfolio and no two days are the same. As we continue to grow rapidly in Spain, we are looking for a new colleague to strengthen our team!

We’re an international organization with offices in the Netherlands, Belgium, Germany, Austria, France, Denmark, Sweden, Italy, and Spain — so you’ll be working within a dynamic, cross-border environment.

About the Role :

We are looking for a versatile and driven Inside Sales Specialist to support our commercial and operational activities in Spain. You’ll play a crucial role in managing client relationships, handling administrative and organizational tasks, and ensuring the smooth running of our day-to-day operations. You will liaise daily with clients and field colleagues and adapt quickly to changing situations. Thanks to your efforts, everything runs smoothly, and you become the heartbeat of our local team. We offer thorough in-house training to get you fully up to speed with our systems and services.

You’ll also be part of our international team, working closely with colleagues from Italy, Spain, and the Netherlands. Occasional travel to our head office in Drachten, the Netherlands, will be part of your role.

Responsibilities :

• Creating and sending quotations and managing transport & order requests;
• Handling a variety of administrative tasks in our central CRM system;
• Maintaining professional and well-structured contact with customers in both Spanish and English;
• Ensuring a high level of accuracy and punctuality in all administrative processes;
• Quickly adapting to the needs of the team and customers with a flexible mindset;
• Always going the extra mile for our customers — client satisfaction is our top priority;
• Following up on outstanding invoices and managing debtor control (contacting customers regarding overdue payments).

Your Profile :

• Language skills : Fluent in Spanish and English, both written and spoken;
• Strong administrative skills with a keen eye for detail and accuracy;
• Flexible and able to stay calm under pressure in a dynamic environment;
• Excellent communication skills and a professional, service-oriented attitude toward customers;
• Commercial mindset with a passion for client contact and business growth;
• Experience or affinity with surveillance systems or security services is a plus.

What We Offer :

• A challenging role within a dynamic, fast-growing international company;
• Flexibility to work remotely with occasional team meet-ups and business travel to our head office in the Netherlands;
• The chance to contribute to the growth of our Spanish team and develop your career with us;
• Being part of an international team spread across Spain, Italy, and the Netherlands, and collaborating with colleagues from our offices in the Netherlands and Italy
• A professional and supportive work environment with room for personal development;
• A competitive salary and benefits package;
• A friendly, international team and an open, human-centered company culture;
• The tools and support you need to make your job a success.

Inside Sales • Madrid, Community of Madrid, Spain