Inside Sales Representative Pet Health

Elanco US; Spain; Hybrid; EUR 36,000 - 60,000; Full time

Job summary

Elanco, a global leader in animal health, is seeking an Inside Sales Representative for Pet Health in Madrid. You will manage, retain, and expand accounts through remote interactions, in collaboration with Field Sales and Key Account Managers, driving Sell-In/Sell-Out and delivering exceptional customer experiences.

The role requires 1–2 years of sales experience, a relevant bachelor’s degree, and fluent Spanish with strong English advantageous. Hybrid work in Madrid, 0-10% travel.

Qualifications

• Native/Fluent Spanish; professional English advantageous.
• 1–2 years in sales/inside sales or customer success.
• CRM proficiency with Salesforce/Veeva and MS Office.

Responsibilities

• Drove demand realization and sell-out across Pet Health accounts.
• Identify customer pain points and present Elanco portfolio solutions.
• Qualify new opportunities and conduct outbound prospecting.
• Collaborate with Field Sales and Key Account Managers to align strategies.
• Build relationships with veterinary clinics and pet shops in a remote setup.
• Maintain accurate data in the CRM and sales pipeline.

Skills

Spanish (native/fluent)

English proficiency beneficial

Education

Bachelor’s degree in Veterinary Medicine, Animal Science, Biology, Business Administration, or related disciplines

Tools

Salesforce/Veeva CRM

Microsoft Office Suite

Job description

At Elanco (NYSE: ELAN) - it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose - all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better - join our team today!

Your role: Inside Sales Representative Pet Health

The Inside Sales Representative is responsible for managing, retaining, and expanding Elanco's portfolio across assigned accounts through high-impact remote commercial interactions. Working closely with the Field Sales Representatives, Regional Sales Managers, and Key Account Managers, this role ensures a seamless omnichannel customer journey, driving product demand (Sell-In and Sell-Out) and delivering exceptional customer experiences.

This position represents an excellent opportunity for a dynamic, results-driven professional looking to make a measurable impact and develop a long-term commercial career in the animal health industry.

Your Responsibilities:

• Demand Realization & Sell-Out: Drive product adoption and portfolio growth across targeted Pet Health accounts, proactively monitoring volume and sell-out metrics to ensure targets are consistently met or exceeded.
• Consultative Selling: Identify customer pain points and business drivers, presenting tailored Elanco portfolio solutions, managing objections, and closing sales opportunities effectively.
• Account Prospecting & Activation: Proactively identify and qualify new business opportunities and conduct outbound prospecting campaigns within the assigned territory/portfolio.
• Field Collaboration: Partner with Field Sales Representatives and Key Account Managers to co-design account strategies, ensuring phone, digital, and in-person touchpoints complement each other to maximize impact.
• Customer Relationship Management: Build strong, trust-based relationships with veterinary clinics, pet shops, and key stakeholders in a virtual/remote environment.
• Commercial Synergy: Serve as a reliable commercial bridge between internal stakeholders (Marketing, Sales Management, Customer Support) and assigned clients.

Operational Excellence & Continuous Learning

• CRM & Data Accuracy: Accurately log all customer interactions, sales pipelines, account plans, and call insights into Elanco's CRM system to ensure end-to-end data integrity.
• Market & Product Expertise: Maintain up-to-date knowledge of Elanco's product portfolio, competitor moves, and veterinary market trends through ongoing training and active market monitoring.

What You Need to Succeed (minimum qualifications):

• Education: Bachelor's degree in Veterinary Medicine, Animal Science, Biology, Business Administration, or related disciplines.
• Experience: Minimum of 1-2 years of relevant sales/inside sales, customer success, or commercial experience.
• Sales Drive & Results Orientation: High energy, proactive mindset, and a strong commitment to achieving individual and team commercial targets.
• Virtual Communication & Negotiation: Exceptional verbal and written communication skills with proven ability to build remote rapport, influence decision-makers, and negotiate effectively.
• Collaborative Spirit: Strong teamwork skills with the ability to coordinate across cross-functional teams in a fast-paced environment.
• Organization & Prioritization: Strong analytical and time-management skills to handle multiple accounts, follow up on pipelines, and balance prospecting with account maintenance.
• Cultural Fit: High level of integrity, customer-centric attitude, and alignment with Elanco's core values and cultural pillars.
• Digital & CRM Tools: Proficiency in CRM platforms (e.g., Salesforce/Veeva) and Microsoft Office Suite (Excel, PowerPoint, Teams).
• Languages: Native/Fluent Spanish; Professional proficiency in English is a strong advantage.

Additional Information:

• Travel: 0-10%
• Location: Madrid, ES - Hybrid Work Environment

Don't meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!

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Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religi