Inside Sales Representative (French-speaking) - On-site - Automotive Industry JL01

Cnx; Barcelona; On-site; EUR 17,535 - 21,432; Full time

Benefits offered by this job

Private medical insurance

Full paid training

Career development programs

Permanent contract

Rotational schedule

Job summary

Concentrix is seeking an Inside Sales Representative (French-speaking) to join our automotive communications team in Barcelona on-site. You will lead structured follow-up with prospective customers, represent a premium brand, and summarize interactions to support retailer sales teams.

The role requires bilingual French and English, a high school diploma, and experience in customer service or sales. You will work a 39-hour week, with a rotating schedule and a comprehensive training program.

Qualifications

• Bilingual in French and English.
• Hold a high school diploma (preferred background in business, communications, or automotive studies).
• Experience in customer service or sales, ideally in automotive or luxury sectors.
• Clear and confident communication with executive-level or high-end clientele.
• Strong interest in the automotive industry and premium products.
• Structured, professional, and discreet handling of pricing or commercial offers.
• Comfortable with following a detailed scripted call approach and submitting written reports.

Responsibilities

• Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product.
• Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction.
• Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences.
• Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams.
• Maintain consistency and relationship continuity by managing both follow‑up and offer‑related calls with the same prospects.
• Ensure all customer interactions align with the quality standards and premium positioning of the brand.

Skills

French

English

Customer service

Sales

Communication

Education

High school diploma

Automotive studies

Business studies

Job description

Inside Sales Representative (French-speaking) - On-site - Automotive Industry JL01

What you will do in this role

• Lead structured follow‑up and support calls with prospective customers after they’ve expressed interest in a product
• Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
• Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
• Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
• Maintain consistency and relationship continuity by managing both follow‑up and offer‑related calls with the same prospects
• Ensure all customer interactions align with the quality standards and premium positioning of the brand

Your qualifications

We embrace our game‑changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are bilingual or proficient in French and English
• Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies
• Bring experience in customer service or sales — ideally within the automotive or luxury sectors
• Communicate clearly and confidently, especially with executive‑level or high‑end clientele
• Demonstrate a strong interest in the automotive industry and premium products
• Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers
• Are comfortable following a detailed, scripted call approach and submitting written reports post‑interaction

What’s in it for you

• Full‑time 39 hours/week, permanent contract: rotational schedule between Monday – Saturday 09:00 – 20:00
• Salary 19,484 euros gross/year + up to 3,000 euros gross/year in bonus + private medical insurance
• Central location in Barcelona
• Full paid training on the company and the project you’ll be working on
• Career development programs, specialized courses

Concentrix is an equal opportunity employer.

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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