Inside Sales Representative

DocMorris N.V.; Zaragoza; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as an Inside Sales Representative, where you will play a vital role in expanding our seller network across Spain and Portugal. This dynamic position involves recruiting and training sellers, ensuring smooth onboarding, and providing ongoing support to optimize their performance. With a focus on collaboration and problem-solving, you'll work closely with cross-functional teams to enhance seller satisfaction and drive success in the e-commerce space. If you're self-motivated and thrive in a fast-paced environment, this opportunity could be your next big step in revolutionizing health, beauty, and wellness e-commerce.

Servicios

Ticket Restaurant (€11/day)

Social Benefits Package

25 Days Holiday Entitlement

Health Insurance with Sanitas

Birthday Day-Off + €50 Voucher

Employee Participation Program (Stock Options)

Discounts

Access to eLearning Platforms

Wellness Programs

Personal Development Budgets

Formación

• Minimum 2 years in a commercial role, preferably in e-commerce.
• Strong communication and negotiation skills are essential.

Responsabilidades

• Identify and recruit new sellers in Spain and Portugal.
• Onboard and train new sellers on the platform.
• Provide support and resolve seller complaints effectively.

Conocimientos

Commercial Skills

Communication Skills

Organizational Skills

Analytical Skills

Problem-Solving

Adaptability

Self-Motivation

Excel (Intermediate)

Negotiation Skills

Educación

Experience in E-commerce

Experience in Pharmaceutical Sector

Herramientas

Excel

Descripción del empleo

As a member of the Sales Team for the Portuguese and Spanish markets, your primary responsibilities as an Inside Sales Representative will include:

1. Identify and recruit new sellers in Spain and Portugal, including pharmacies, parapharmacies, and brands, through phone and video calls to establish collaborations. Negotiate target catalogues for inclusion on the platform.
2. Onboard and train new sellers to the platform, providing initial guidance on sales, catalogue management, and strategies to optimise their performance within our seller network. Conduct follow-ups with existing sellers and offer additional services, such as Next Day delivery solutions.
3. Oversee order fulfilment and shipping processes, ensuring timely and accurate deliveries.
4. Provide comprehensive support by offering precise information on products, orders, shipping, and returns.
5. Address and resolve seller complaints and issues promptly and effectively, maintaining high levels of satisfaction.
6. Collaborate with cross-functional teams, including Seller Success, Catalogue, Marketing, and Warehousing teams, to resolve challenges related to order delays, incidents, or returns.
7. Analyse and monitor KPIs, ensuring performance targets are met and identifying opportunities for improvement.

Requirements

• A minimum of 2 years experience in a commercial role within e-commerce, marketplaces, or fast-growing companies. Experience in the pharmaceutical sector is a plus.
• Strong commercial and communication skills, with the ability to attract sellers and negotiate optimal agreements.
• Excellent organisational and management skills, with the ability to prioritise tasks effectively and identify areas for improvement.
• Analytical mindset, capable of interpreting data and KPIs to drive decision-making.
• Adaptability to change, thriving in a fast-paced, dynamic, and ever-evolving environment.
• Proven problem-solving abilities to address challenges efficiently and effectively.
• Self-motivated and proactive, with the ability to work independently.
• Intermediate in Excel for data analysis and reporting.
• C1 level in Spanish and Portuguese (Portugal).
• English: medium level for professional communication is a plus.

Benefits include: Ticket restaurant (€11/day worked), social benefits package, holiday entitlement (25 days), health insurance with Sanitas (paid by Promofarma), birthday day-off + €50 voucher, employee participation program (stock options), discounts, access to eLearning platforms, wellness programs, personal development budgets, employee events, and access to medical and legal consultations.

Ready to join Promofarma and make a difference?

If you are ready to take on this exciting role as an Inside Sales Representative, apply now and be part of our journey to revolutionise health, beauty, and wellness e-commerce.