Inside Sales Representative

DocMorris N.V.; Burgos; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading company in health and wellness e-commerce seeks an Inside Sales Representative to enhance its seller network in Spain and Portugal. This role involves recruiting sellers, managing relationships, and ensuring optimal performance through training and support. The ideal candidate will have strong commercial skills, a minimum of 2 years' experience in e-commerce, and be adaptable in a fast-paced environment.

Servicios

Ticket restaurant 11€ / day

Social benefits package

25 days of holiday

Health insurance

Birthday day-off + 50€ voucher

Employee participation program

10% discount on website purchases

Access to eLearning platforms

Wellness platform access

Individual training opportunities

Formación

• Minimum of 2 years experience in a commercial role, preferably in e-commerce.
• C1 level in Spanish and Portuguese, medium level English is a plus.
• Proven ability to work independently and manage projects.

Responsabilidades

• Recruit and onboard new sellers, ensuring a smooth integration process.
• Manage order fulfilment, ensuring timely deliveries.
• Analyze KPIs and support existing sellers in the network.

Conocimientos

Commercial skills

Communication skills

Organizational skills

Analytical mindset

Problem-solving

Adaptability

Self-motivation

Educación

2 years experience in commercial role

Experience in e-commerce or pharmaceutical sector

Herramientas

Excel

Descripción del empleo

As a member of the Sales Team for the Portuguese and Spanish markets, your primary responsibilities as an Inside Sales Representative will include :

• Identify and recruit new sellers in Spain and Portugal, including pharmacies, parapharmacies, and brands, through phone and video calls to establish collaborations. Negotiate target catalogues for inclusion on the platform.
• Onboard and train new sellers to the platform, providing initial guidance on sales, catalogue management, and strategies to optimise their performance within our seller network. Conduct follow-ups with existing sellers and offer additional services, such as Next Day delivery solutions.
• Oversee order fulfilment and shipping processes, ensuring timely and accurate deliveries.
• Provide comprehensive support by offering precise information on products, orders, shipping, and returns.
• Address and resolve seller complaints and issues promptly and effectively, maintaining high levels of satisfaction.
• Collaborate with cross-functional teams, including Seller Success, Catalogue, Marketing, and Warehousing teams, to resolve challenges related to order delays, incidents, or returns.
• Analyse and monitor KPIs, ensuring performance targets are met and identifying opportunities for improvement.

Requirements

• A minimum of 2 years experience in a commercial role within e-commerce, marketplaces, or fast-growing companies. Experience in the pharmaceutical sector is a plus.
• Strong commercial and communication skills, with the ability to attract sellers and negotiate optimal agreements.
• Excellent organisational and management skills, with the ability to prioritise tasks effectively and identify areas for improvement.
• Analytical mindset, capable of interpreting data and KPIs to drive decision-making.
• Adaptability to change, thriving in a fast-paced, dynamic, and ever-evolving environment.
• Proven problem-solving abilities to address challenges efficiently and effectively.
• Self-motivated and proactive, with the ability to work independently.
• Intermediate in Excel for data analysis and reporting.
• C1 level in Spanish and Portuguese (Portugal).
• English : medium level for professional communication is a plus.
• Ticket restaurant 11€ / day worked.
• Social benefits package. You can dedicate a part of your gross salary to Ticket Transport or Nursery.
• 25 days of holiday.
• Health insurance with Sanitas is paid by Promofarma (for those who want it!).
• Birthday day-off + 50€ voucher to spend on our website!
• Opportunity to participate in the employee participation program (stock options).
• 10% discount on our website on each purchase and up to 30% discount on DocMorris branded products.
• Access to eLearning platforms such as LinkedIn Learning.
• Access to corporate wellness platform "Wellhub" (ex Gympass) with various offers on gyms, studios, guided classes, workouts and wellness app.
• Individual training opportunities and budget for personal development.
• Great employee events and annual company celebrations.
• Access to mobile consultations with medical specialists, lawyers or veterinarians via "Doctor i".

Ready to join Promofarma and make a difference?

If you are ready to take on this exciting role as an Inside Sales Representative, apply now and be part of our journey to revolutionise health, beauty, and wellness e-commerce.

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