Inside Sales Representative

Elsevier España, S.L.U. Company; Barcelona; Presencial; EUR 30.000 - 60.000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un profesional de ventas para impulsar el crecimiento en la venta de libros. En este rol, serás responsable de identificar oportunidades de ventas, gestionar cuentas y garantizar la satisfacción del cliente. Trabajarás en un entorno dinámico, colaborando con equipos internos y utilizando herramientas como Excel y CRM para mantener registros precisos. La empresa valora el equilibrio entre la vida laboral y personal, ofreciendo horarios flexibles y un paquete de beneficios atractivo. Si tienes habilidades en ventas y una pasión por el servicio al cliente, esta es la oportunidad perfecta para ti.

Servicios

Planes de salud

Beneficios familiares modernos

Seguros de vida y accidentes

Planes de pensiones y jubilación

Acceso a recursos de aprendizaje y desarrollo

Formación

• Experiencia en ventas internas o gestión de cuentas es esencial.
• Habilidades analíticas sólidas y competencia en Excel y CRM.

Responsabilidades

• Identificar oportunidades de ventas y gestionar relaciones con los clientes.
• Proporcionar informes de rendimiento y pronósticos de ventas precisos.

Conocimientos

Fluidez en árabe

Fluidez en inglés

Gestión de cuentas

Habilidades analíticas

Comunicación efectiva

Toma de decisiones

Herramientas

Excel

Sistemas CRM

Descripción del empleo

You drive book sales growth by interacting with clients primarily through email, phone, and virtual meetings. You identify sales opportunities, manage accounts, and ensure compliance throughout the process. You provide insights, maintain accurate records, and deliver exceptional service to clients.

Responsibilities

• Identifying and prioritizing sales opportunities for book sales, using data and insights to drive growth;
• Maintaining regular communication with clients via email, phone, and Teams, ensuring solid relationship management;
• Ensuring compliance with company policies and due diligence in all client interactions;
• Providing accurate sales forecasts and performance reports to align with business targets;
• Utilizing Excel and CRM systems to track client interactions and maintain accurate data;
• Collaborating with internal teams, such as customer services, marketing, and credit control, to ensure seamless sales operations;
• Handling complex client correspondence with precision and timeliness.

Requirements

• Be fluent in Arabic and English;
• Have experience in inside sales, account management, or a similar role;
• Demonstrate decision-making abilities, especially in managing client communications;
• Be proficient in Excel and CRM systems with solid analytical skills;
• Communicate effectively, both verbally and in writing, to manage client relationships;
• Manage compliance and observe due diligence in the territory;
• Thrive in a dynamic, detail-oriented environment.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health care plans and benefits;
• Modern Family Benefits, including maternity, paternity, adoption, and surrogacy;
• Life assurance and accident policies;
• Comprehensive pension and retirement plans;
• Access to learning and development resources;
• Your recruiter will advise you on the benefits package for your location.