Inside Sales / Logistics specialist

Ingersoll-Rand plc; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

Una empresa global líder en el sector de compresores de aire busca un Especialista en Ventas Internas y Logística. En esta emocionante posición, serás responsable de coordinar la atención al cliente, gestionar el ciclo de pedidos y proporcionar soporte técnico al equipo de ventas. Tu experiencia en logística y compras, junto con tus habilidades de comunicación y negociación, serán clave para optimizar procesos y asegurar la satisfacción del cliente. Ofrecemos un contrato permanente a tiempo completo, con beneficios atractivos como seguro de salud privado y oportunidades de desarrollo profesional. Únete a nosotros y marca la diferencia en un entorno dinámico y colaborativo.

Servicios

Seguro de vida

Seguro de salud privado

Comedor en la empresa

Aprendizaje ilimitado en LinkedIn

10% del salario en acciones después de 1 año

Formación

• Mínimo 3 años de experiencia en logística, compras o atención al cliente.
• Conocimientos técnicos de vehículos industriales y habilidades digitales.

Responsabilidades

• Gestionar la atención al cliente y coordinar intervenciones en el taller.
• Proporcionar soporte administrativo y técnico al equipo de ventas externo.

Conocimientos

Atención al cliente

Comunicación

Negociación

Gestión de inventario

Planificación

Trabajo en equipo

Educación

Formación Profesional Avanzada en Automoción

Logística o áreas relacionadas

Herramientas

CRM

ERP (SAP, Oracle)

Paquete de Office

Descripción del empleo

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Inside Sales / Logistic Specialist (H / M / X)

About Us

Ingersoll Rand is a global U.S supplier of industrial equipment, leading the compressed air industry across multiple lines of business with related technologies, parts and related services to a broad and diverse customer base through a family of brands.

Job Summary

Do you have experience in logistics, purchasing and technical knowledge of commercial vehicles? Do you enjoy supporting sales teams and making sure everything runs efficiently?

In our company, a leader in air compressors and accessories, we are looking for an Inside Sales & Logistic Specialist to play a key role in administrative, technical and customer service coordination.

Responsibilities

• Customer Service: Manage and coordinate directly with customers on workshop interventions, ensuring clear communication on services, deadlines and conditions. Resolving doubts and providing basic technical information on products and services.
• Administrative and Technical Support: Provide administrative and technical support to the external sales team, ensuring they have the necessary information and materials for their dealings with customers.
• Order Cycle Management: Oversee the complete order cycle, from receipt to administrative closure, including invoicing, documentation, and coordination with suppliers and manufacturers. Work closely with workshop staff to ensure the availability of materials required for maintenance, repair and installation work on commercial vehicles. Ensuring efficient planning of workshop tasks according to customer needs.
• Management of Quotations and Delivery Times: Reviewing offers made by external commercials, controlling the availability of material and managing delivery times to meet the established times.
• Negotiation with Suppliers: Negotiate with national and international suppliers to optimise prices and deadlines, always ensuring the quality of the products purchased.
• Inventory Control: Manage the inventory of parts, accessories, and other items in stock.

Basic Qualifications

• Experience: At least 3 years in logistics, purchasing, customer service or administrative roles, preferably in the commercial vehicle or B2B sector.
• Technical knowledge: Familiarity with components and systems related to industrial vehicles (compressors, power take-offs, vehicle configurations, etc.).
• Digital Skills: Proficiency in CRM, ERP (SAP, Oracle) and Office package.
• Languages: Advanced English (B2 or equivalent).
• Academic Background: Advanced Vocational Training in Automotive, Logistics or related areas.
• Excellent communication skills to interact with customers and internal teams.
• Ability to work as part of a team, especially with shop floor personnel and external sales people.
• Attention to detail and ability to manage multiple administrative tasks.
• Excellent organisational and planning skills.
• Proactive attitude and willingness to learn about technical products and internal processes.

What we Offer

Permanent contract

Full time: Monday to Friday: 8:30 to 17:30. Life insurance, Private health insurance. Catering in the company canteen, unlimited LinkedIn learning. 10% of salary in shares after 1 year of employment.

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

Lean on us to help you make life better

We think and act like owners. We are committed to making our customers successful. We are bold in our aspirations while moving forward with humility and integrity.