Inside Sales and Support Agent - Fluent Spanish & English

MSX International; Madrid; Híbrido; EUR 24.000 - 32.000; Jornada completa

Descripción de la vacante

A leading company in the automotive industry is looking for an Inside Sales and Support Agent fluent in Spanish and English. This role focuses on lead management and dealer assistance, optimizing sales processes and ensuring customer satisfaction. Ideal candidates will have experience in outbound sales and strong communication skills. Join a team committed to excellence and innovation.

Servicios

Hybrid work model after initial training

Exclusive employee shopping portal

Fully adapted offices for a comfortable workspace

Formación

• Experience in outbound sales, B2B sales, or business development.
• Fluent in Spanish & English (at least B2 level).
• Strong communication and commercial skills.

Responsabilidades

• Qualify high-potential leads and engage with customers via calls, emails, and chats.
• Support dealerships with vehicle distribution, transport, documentation, and logistics.
• Maintain accurate records and drive lead-to-sales conversion.

Conocimientos

Customer service

Communication

Multitasking

Herramientas

CRM tools

MS Office

Descripción del empleo

Inside Sales and Support Agent - Fluent Spanish & English

Inside Sales and Support Agent - Fluent Spanish & English

Direct message the job poster from MSX International

Who we are :

At MSX International, we are a North American multinational and a top consultancy in the automotive industry. With over 500 experts in Spain and Portugal, we develop and implement innovative solutions that enhance our clients' business processes.

With 25+ years of industry expertise, our multilingual and multicultural Contact Center thrives on a proactive and dynamic approach. Our 170+ professionals work collaboratively, ensuring every client receives exceptional service. Thanks to our commitment to excellence, we continue to grow!

We are looking for a customer-focused, proactive Inside Sales & Support Agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction.

Lead Management : Qualify high-potential leads and engage with customers via calls, emails, and chats

Dealer Assistance : Support dealerships with vehicle distribution, transport, documentation, and logistics

CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion

Who You Are :

Experience in outbound sales, B2B sales, or business development

Customer service expert with strong communication and commercial skills

Fluent in Spanish & English (at least B2 level)

Skilled in CRM tools, MS Office, and multitasking in a fast-paced environment

Even if your experience doesn’t match 100%, we encourage you to apply! Talent comes in many forms, and we are committed to fostering a diverse and inclusive team.

• Permanent, full-time contract (40h / week)
• Hybrid work model after initial training (1-2 days WFH). Our office is located at C. de Albasanz, 15, San Blas-Canillejas, 28037 Madrid.
• Deep industry insights, working closely with customers, suppliers & dealers
• MSX Bazaar – Exclusive employee shopping portal
• Fully adapted offices for a comfortable, accessible workspace

Ready to take the next step in your career? Apply today and be part of a team that drives success!

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Business Consulting and Services

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