INGENIERO DE DESARROLLO DE PRODUCTO Y PROYECTOS

CAD & BIM SERVICES; Santa Cruz de Tenerife; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

A hotel in Santa Cruz de Tenerife is looking for a receptionist to manage guest check-ins, process payments, and ensure a smooth guest experience. The role requires communication skills and the ability to handle various guest requests. Candidates should be familiar with hotel operations and customer service.

Responsabilidades

• Process all guest check-ins and check-outs.
• Handle all payment types and related reports.
• Coordinate with housekeeping and communicate with guests.

Descripción del empleo

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests / visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest.

Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and grooming standards are maintained.

J-18808-Ljbffr

J-18808-Ljbffr