Information Technology Support Engineer

JR Spain; León; Presencial; EUR 20.000 - 30.000; A tiempo parcial

Descripción de la vacante

Una empresa global líder en soluciones IT busca un Especialista en Soporte IT de Nivel 2 en Valladolid. El candidato ideal tendrá un enfoque en el cliente, con 2+ años de experiencia y habilidades técnicas sólidas, para proporcionar soporte técnico y asistencia a los usuarios finales. Ofrecemos un entorno dinámico con oportunidades de crecimiento profesional y aprendizaje continuo, en un equipo innovador que trabaja con tecnologías de vanguardia.

Servicios

Oportunidades de crecimiento profesional

Salario competitivo

Capacitación continua

Formación

• Mínimo 2 años de experiencia en IT.
• Certificaciones como CompTIA A+ o MCP.
• Conocimiento básico de Mac OS y resolución de problemas de red.

Responsabilidades

• Proporcionar soporte de primer y segundo nivel.
• Resolver problemas de hardware y software.
• Documentar pasos en el sistema de tickets.

Conocimientos

Resolución de problemas

Habilidades de comunicación

Atención al cliente

Multitarea

Adaptabilidad

Educación

Título en Ciencias de la Computación o campo relacionado

Herramientas

Windows 7-10

MS Office 365

Descripción del empleo

Social network you want to login/join with:

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Client:

AVASO Technology Solutions

Location:

Valladolid, Spain

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

907320688483133030432460

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

Job Opportunity: IT Support Specialist Level 2 at AVASO Technology

Location: Valladolid, Spain

Employment Type: Part-time, on-demand

Experience: 2+ years

Company Overview: AVASO Technology is a global leader in IT solutions and services, specializing in support and managed services. We aim to deliver cutting-edge technology solutions worldwide. If you’re passionate about IT support, join us to help businesses thrive with reliable IT services.

Position Overview: We are seeking an experienced IT Support Specialist to join our team in Valladolid, Spain. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users, requiring strong technical skills and a customer-focused approach.

Job Responsibilities: Provide first/second level support, troubleshoot hardware, software, and application issues, document steps in ticketing system, coordinate with third-party vendors, support various operating systems and hardware, and perform preventive maintenance. Support includes troubleshooting Windows OS, MS Office, printers, and hardware, with basic knowledge of Mac OS and network troubleshooting.

Required Skills & Qualifications: Bachelor's degree or equivalent in Computer Science or related field, CompTIA A+, MCP or higher, 2+ years of IT experience, proficiency with Windows 7-10, Active Directory, GPOs, MS Office 365, hardware troubleshooting, mobile device management, and helpdesk systems. Strong troubleshooting, multitasking, communication, and customer service skills are essential. Adaptability to a fast-changing environment is required.

Why Join AVASO Technology? Join a dynamic, innovative team with global presence. Opportunities for career growth, continuous learning, competitive salary, and benefits. Work with cutting-edge technologies to shape the future of IT solutions.

How to Apply: Click the "Easy Apply" button or send your resume to [emailprotected]. AVASO is an equal opportunity employer committed to diversity and inclusion.