Information Technology Consultant

rindus; Madrid; Presencial; EUR 35.000 - 43.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Tech Print Consultant to join their dynamic team. In this role, you will utilize your extensive experience in system administration and cloud technologies to resolve customer issues effectively. You will handle incoming reports, troubleshoot technical problems, and work closely with clients to ensure seamless operations. This innovative firm offers a hybrid working model, a supportive multicultural environment, and opportunities for professional growth. If you are a strong communicator with a passion for technology and customer service, this is the perfect opportunity for you.

Servicios

DKV private health insurance

English and German language classes

23 holiday days

Pizza day

Summer event

Padel Tournaments

Formación

• 5+ years of experience in system administration or similar roles.
• Strong knowledge of AWS Cloud services and Linux systems.

Responsabilidades

• Manage incident reports and resolve customer issues through ticket system.
• Research and troubleshoot technical problems to find solutions.

Conocimientos

System Administration

AWS Cloud

Linux

Networking

Java

XML

GIT

Agile Software Development

Communication Skills

Educación

Bachelor's Degree in Computer Science

Master's Degree in Engineering

Herramientas

Apache

Oracle

Descripción del empleo

Get ready to set sails and navigate the rindus wave ️

We're rindus, a People company. We love IT professionals and our passion is to help and empower our crew to get the best out of themselves, unfold their full potential, and help them grow.

Because growth is in our mindset, we're doing it since 2017, closely with our German Partners, helping them shape their software development teams.

So far, we have 160+ crew members of 14 different nationalities sailing with us in the open seas. We ‘re expanding our team and looking for a new rinder to get on board. Are you the next to be reeled in?

ABOUT OUR PARTNER

Stibo DX is the global leader in digital transformation for media enterprises. Our platform and services help automate complex content production and multi-channel delivery for the most ambitious and successful media across the globe. A global and dynamic team of 200+ employees across Aarhus, Copenhagen, Atlanta, Hamburg, Oslo, Dhaka and Málaga, we combine creativity and innovation with the stability of a long-standing organization.

Among our customers are The New York Times, Hearst, Gannett, The Economist, JP Politikens Hus, Mediahuis, The Hindu, and many more.

WHAT YOU'LL BE DOING

Help our customer resolve their issues

As Tech Print Consultant, you will dive into a world of code, database systems, virtualization technologies, networks, servers, and more as you draw on your already extensive experience to resolve customer issues. You can look forward to managing incident reports from the customer's second-level support and communicating directly with their IT staff to resolve the issues.

More specifically, you will:

• Handle incoming reports and requests in our ticket system
• Research, diagnose, troubleshoot, and identify solutions to resolve issues
• Locate, create, and manage workarounds

You’ll work closely with our customers, but there will be very little travel involved as most issues will be something you can resolve online.

WHAT YOU'LL BRING

• Have a bachelor's or master’s degree in computer science, engineering, or equivalent
• Have a minimum of 5+ years of experience in system admin or similar
• AWS Cloud knowledge: S3, RDS, LB, Security group, etc.
• Advanced usage skills of Linux and/or other Unix-based operating systems
• Knowledge of server administration, shell scripting, and configuration in large server environments
• Knowledge of networking, including load balancing, firewalls, VPN, port mapping, TDP/UDP and HTTPS
• Experience with Java, XML, XSLT, and basic development tools
• Familiarity with GIT, web server (Apache), and some database (Oracle) knowledge
• Understanding of agile software development principles
• English fluency, written and spoken

As a person …

• A strong communicator and able to translate technical language into business requirements and solution descriptions
• Structured and organized around your work
• Customer-oriented in converting requirements into solutions
• Strong in analysis, conceptual design, communication, and implementation

WHAT WE OFFER

Being part of a dynamic and highly motivated international multicultural team of skilled professionals.

Expected salary range: 35,000 - 43,000 € per year gross, depending on knowledge and experience.

Working model: Hybrid (twice a week at the office). Open to working on-call.

23 holiday days.

• DKV private health insurance from day 1.

English and German language classes.

A young and ambitious team that knows when to work but also when to have fun (Pizza day, Summer event, Padel Tournaments, etc).