Industrial Processes BA - ServiceNow & Automation

BETWEEN Group; Sant Cugat del Vallès; Hybrid; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Hybrid work model

Professional development opportunities

Flexible compensation plan

Discounts on fitness centers

Job summary

BETWEEN Group in Sant Cugat del Vallès is seeking a Business Analyst with experience in ServiceNow or Power Automate to join a major client in the industrial sector. You will analyze processes, identify improvements, and translate requirements into automated solutions to support deployment and ongoing operations.

You will work in a hybrid model, engage with stakeholders, and contribute to a diverse, international team while accessing training and professional development opportunities.

Qualifications

• Around 3–6 years of experience as a Business Analyst or in process improvement.
• Experience automating processes with ServiceNow (or Power Platform as an alternative).
• Ability to act as a bridge between the business and technical sides.
• Professional English.

Responsibilities

• Analyze processes with the process engineers and understand business needs.
• Identify improvements: standardize, simplify, and automate.
• Translate requirements into solutions and implement them in ServiceNow.
• Present solutions to stakeholders, coordinate testing, and support production deployment and subsequent support.
• Document processes and solutions.

Skills

Business Analysis

Process Improvement

Bridge between business and tech

English proficiency

Requirements gathering

Tools

ServiceNow

Power Platform

Playbooks

Flow Designer

Power BI

SQL for reporting

Job description

BETWEEN Group in Sant Cugat del Vallès is seeking a Business Analyst with experience in ServiceNow or Power Automate to join a major client in the industrial sector. You will analyze processes, identify improvements, and translate requirements into automated solutions to support deployment and ongoing operations.

You will work in a hybrid model, engage with stakeholders, and contribute to a diverse, international team while accessing training and professional development opportunities.