Industrial Operations Finance Partner

Oysho; León; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Back Office Agent to support their Customer Service Africa Team. This role is pivotal in managing export documents, ensuring timely payments, and assisting with order management. The ideal candidate will possess a degree in Economics or Business Administration and have at least three years of relevant experience. Strong English skills are essential, while knowledge of French and Spanish is a valuable addition. Join this dynamic team and contribute to the success of a global leader in the food industry.

Formación

• 3+ years of experience in customer service or back office roles.
• Strong communication skills in English, French, and Spanish are a plus.

Responsabilidades

• Manage export documents and ensure timely payments.
• Coordinate with logistics and inform customers about their deliveries.

Conocimientos

Advanced English

Customer Service

Logistics Coordination

Payment Accounting

Educación

Degree in Economics

Degree in Business Administration

Degree in International Trade

Descripción del empleo

Winid is a talent acquisition consultancy that offers Executive Search, RPO and Talent Solutions.

About the client :

Our client is a global food company based in Barcelona, Spain, operating in over 50 countries across Europe and Africa, offering more than 30 local brands.

We are now looking for a Back Office Agent for our client's Customer Service Africa Team in Barcelona. This role will give support in the invoice to cash functions to ensure the reception on time of the payments of customers fulfilling the working capital requirements of the company. Also, assists the customer service manager with the company’s orders of the export business according to forecasted deliveries.

Key Responsibilities :

• Managing export documents and the flow of goods release of the export business
• Informing customers about their deliveries and following up with them
• Working together with Logistics to follow up orders and also incidents
• Follow up and accounting of payments

Requirements :

• Degree in Economics, Business Administration or International Trade
• At least 3 years of experience in similar roles.
• Advanced English level is a must.
• French and Spanish speaking is a nice to have.