Inbound Call Center Sales Advisor with Italian

Join an internationally growing company that is a leader in the Pet Insurance sector and offers impactful solutions to a wide range of clients. We are looking for a motivated Sales Advisor to help us expand our reach and provide exceptional service.

If you are passionate about working in a dynamic environment and enjoy engaging with customers, this is an excellent opportunity to be part of a dedicated team while advancing your career in sales.

Main responsibilities

• Build relationships and convert leads into satisfied customers
• Serve as a key point of contact for the Team Manager and Sales function, liaising with the company’s headquarters
• Assess and understand the specific needs of potential clients, identify through digital acquisition channels, and recommend the most suitable products and services.
• Work closely with the Customer Service team to strengthen client loyalty by responding to inquiries via email and phone and ensuring their satisfaction through appropriate actions
• Contribute to the refinement and implementation of procedures and tools to support ongoing development within the market

Core skills / experience

• Previous experience as a sales consultant, with strong organizational skills in managing daily inbound calls and occasional outbound contacts
• Skilled in effectively handling objections and offering tailored solutions to meet potential client's needs
• Interest in embracing the multidisciplinary approach of an international start-up
• Alignment with our mission of care and dedication to delivering excellent service
• A strong focus on acquiring new clients and fostering loyalty is highly valued
• Teamwork, reliability, responsibility, and positivity

What's on offer

• Permanent Contract
• Competitive salary + commission plan
• A dynamic, international workplace with a diverse and inclusive culture
• Office located in the center of Barcelona
• Pet-friendly office
• Full coverage health Insurance
• Ticket restaurant
• Ticket transportation
• Teleworking allowance
• 23 working days of annual vacation

Our recruitment process?

• Step 1 : Interview with our Recruiter to get to know you better
• Step 2 : Interview with the Hiring Manager and HR team member