In-Store Channel Specialist — Partner Store

Apple; Las Palmas de Gran Canaria; Presencial; EUR 26.000 - 32.000; Jornada completa

Descripción de la vacante

Apple is seeking a Channel Store Advisor to join an Apple Shop within a partner reseller store in the Canary Islands. You will showcase ambitious spirit, support sales, merchandising and operations, build strong relationships with partner staff, and drive product knowledge and brand awareness.

The role requires 40 hours per week, including evenings and weekends, with a focus on outstanding customer service.

Formación

• Minimum of 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Outstanding customer focus.
• Excellent communication skills.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
• Fluency in Spanish and ability to communicate in English.

Responsabilidades

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
• Provide daily care and inspection according to guidelines and elevate issues for timely and effective resolution.
• Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Conocimientos

Customer focus

Communication skills

Relationship building

Educating others

Spanish fluency

English fluency

Descripción del empleo

Apple is seeking a Channel Store Advisor to join an Apple Shop within a partner reseller store in the Canary Islands. You will showcase ambitious spirit, support sales, merchandising and operations, build strong relationships with partner staff, and drive product knowledge and brand awareness.

The role requires 40 hours per week, including evenings and weekends, with a focus on outstanding customer service.