Brand Ambassador: Retail Sales & Customer Experience

Columbia Sportswear Company; Las Rozas; On-site; EUR 15,000 - 20,000; Full time

Job summary

Columbia Sportswear Company is seeking a customer-focused Retail Associate to provide memorable in-store experiences. You will engage customers, understand their needs, and make compelling product recommendations while upholding brand standards.

Responsibilities include processing transactions, assisting with loyalty programs, stocking shelves, and ensuring clean, safe store conditions. You will collaborate with the Store Leadership team to deliver exceptional service aligned with Columbia’s

Qualifications

• High School Diploma or GED preferred.
• 2 years or less retail experience.
• Ability to operate POS systems.

Responsibilities

• Provide exceptional customer service and address consumer questions and issues.
• Demonstrate and explain merchandise; suggest suitable options to customers.
• Maintain store standards for visual merchandising, cleanliness, and safety; process transactions accurately.

Skills

Customer service

POS systems

Sales

Merchandise knowledge

Education

High School Diploma or GED

Tools

Inventory software

POS software

Job description

Columbia Sportswear Company is seeking a customer-focused Retail Associate to provide memorable in-store experiences. You will engage customers, understand their needs, and make compelling product recommendations while upholding brand standards.

Responsibilities include processing transactions, assisting with loyalty programs, stocking shelves, and ensuring clean, safe store conditions. You will collaborate with the Store Leadership team to deliver exceptional service aligned with Columbia’s