Implementation Project Manager

Phenom People Inc.; Vigo; A distancia; EUR 40.000 - 65.000; Jornada completa

Descripción de la vacante

A leading company in the HR tech space seeks a Project Manager to manage successful implementation of their AI-powered platform. This role involves strong technical consultation, project delivery management, and customer engagement to ensure high-quality results. Ideal candidates will possess significant project management expertise and relevant certifications, alongside a passion for technology and customer service.

Servicios

Health and wellness programs

Flexible hours and working schedules

Generous vacation policies

Career pathing and development opportunities

Formación

• 4+ years of hands-on technical project management experience including delivering SaaS solutions.
• Knowledge of Project Management Methodology and Software Development Life Cycles including Agile.
• Experience with Agile SCRUM or Kanban teams.

Responsabilidades

• Act as a primary point of contact for customers during implementation.
• Coordinate multiple implementation projects across various teams.
• Track and communicate project performance to stakeholders.

Conocimientos

Project Management

Agility

Technical Consulting

Customer Engagement

Educación

Professional Project Management certifications (PMP, Prince2, Scrum Master)

Descripción del empleo

Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,600 employees. As an HR tech unicorn organization, innovation and creativity are within our DNA. Come help us make every talent moment Phenomenal!

The Project Manager role sits within our Core Services team, which is part of our larger Global Professional Services (GPS). With over 275 people, GPS consists of 3 main service lines focused solely on the goal of getting our customers live on our TXM platform on time, on budget, and to a consistently high standard of quality, delivering experiences that delight along the way.

As a Project Manager, you will have accountability for the successful delivery of our platform, working closely with customers from contract signature through to launch. This role calls for a strong Technologist, Consultant and Project Manager. Your role will be to own project delivery, providing both functional and technical consultation while managing resources across the different teams within GPS responsible for supporting delivery.

What You’ll do

• Act as a primary point of contact for our customers throughout the implementation
• Be a trusted advisor to your customers for end to end solutions, ensuring optimal setup for maximum value realization
• Ensure successful delivery for your customer while helping gather valuable market readiness insights allowing us to continue to develop and improve our platform
• Track and communicate project performance to all stakeholders, ensuring that deliverables are managed within appropriate risk tolerance levels
• Coordinate several implementation projects working with resources across many teams
• Develop and manage project plans, leading the teams to execute
• Develop a high-level of technical understanding of our TXM platform, allowing you to consult on standard technical setup
• Recognize, measure, and mitigate risks associated with project implementations

What You’ve Done

• 4+ years of hands-on technical project management experience including delivering SaaS solutions to customers
• Knowledge of Project Management Methodology and Software Development Life Cycles including Agile and Waterfall
• Experience working with Agile SCRUM or Kanban teams
• Professional Project Management certifications : PMP, Prince2 and / or Scrum Master
• Hands-on technical experience in integrations / data migrations / product provisioning is an asset
• Experience with SSO, SSL, URL Structure and APIs is an asset
• Experience in Talent Acquisition / Talent Management technology and processes is an asset
• Fluency in French and / or German would be an asset(s)

We want you to be your best self and to pursue your passions!

• Health and wellness benefits / programs to support holistic employee health
• Flexible hours and working schedules, as well as parental leave for new parents
• Generous vacation policies & holiday time off
• Growing organization with career pathing and development opportunities
• Tons of perks and extras in every office and even for those who work remotely!
• Applicants for this role must be currently authorized to work in the country hired. At this time, we are not accepting applicants who require sponsorship, whether now or in the future.

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.

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