ICQA Area Manager: Inventory Control & Quality Assurance

Hit Global Quality; Barcelona; On-site; EUR 55,000 - 75,000; Full time

Job summary

Amazon is seeking an Inventory Control & Quality Assurance Area Manager to lead the ICQA team within our fulfillment center network in Spain. The role focuses on inventory integrity, quality assurance, and continuous process improvement across shifts.

You will mentor a diverse team, analyze data for trends, and drive safety and compliance programs while aligning with network strategies.

Qualifications

• Bachelor's degree in a relevant field.
• Experience using MS Office, especially Excel.
• Experience leading teams.

Responsibilities

• Lead and supervise a team of hourly Associates (including Team Leads and Data Analyst) assigned to inventory control, quality assurance and problem solve operations within the fulfillment center.
• Support safety programs and compliance to ensure a safe work environment for all associates. Work with Operations and other Support teams to establish, influence and adhere to policies and procedures
• Coordinate inventory control, quality assurance and problem solve operations in accordance to network strategies and ensuring compliance and consistency with SOX
• Conduct shift planning and forecasting, alongside assigning and directing work. Oversee projects to streamline processes, increase quality and optimize productivity
• Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform quality analysis on any behaviors/processes that could impact inventory integrity and Customer esperience
• Gain expertise in key fulfillment center process paths and its exceptions handling in order to drive processes continuous improvement alongside the operations management team
• Support in interviewing and training fulfillment center managers and associates, developing talent and hiring the next generation of managers

Skills

MS Excel

Data analysis

Team leadership

English (CEFR B2/C1)

Education

Bachelor's degree in relevant field

Tools

MS Office (Excel)

Job description

Amazon is seeking an Inventory Control & Quality Assurance Area Manager to lead the ICQA team within our fulfillment center network in Spain. The role focuses on inventory integrity, quality assurance, and continuous process improvement across shifts.

You will mentor a diverse team, analyze data for trends, and drive safety and compliance programs while aligning with network strategies.