Iberia Aftersales Solutions & Uptime Lead

Kardex; Vitoria; Híbrido; EUR 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Hybrid working model

Professional development opportunities

International market leader

Descripción de la vacante

Kardex is seeking a Sales Manager Aftersales Iberia to strengthen relationships with customers across Spain and Portugal. The role centers on service agreements, upgrades, modernisations, and operational improvements to maximize uptime and performance of Kardex installations.

The position requires a consultative sales approach, strong relationship-building, and willingness to travel throughout Iberia, with a hybrid office presence in the Greater Madrid Area.

Formación

• Experience in industrial services, aftersales, maintenance contracts, or account management.
• Understanding of intralogistics, automation, supply chain operations.
• Consultative sales approach focused on solving customer challenges.
• Willingness to travel across Iberia.
• English at B2 level or higher.

Responsabilidades

• Develop and expand service, maintenance, and support agreements within an established customer base.
• Identify opportunities for upgrades, modernisations, relocations, and productivity improvements.
• Advise customers on how to improve operational efficiency and material flow.
• Build long-term relationships with key customer stakeholders.
• Prepare tailored proposals and quotations together with Area Managers and technical experts.
• Present service solutions that deliver measurable business value.
• Maintain customer information and opportunities in Salesforce CRM.
• Collaborate closely with Service Operations, Back Office teams, and Area Managers to ensure outstanding customer experience.

Conocimientos

Industrial services understanding

Relationship management

Consultative sales

CRM proficiency (Salesforce)

English (B2+)

Educación

Technical or business education

Herramientas

Salesforce

Microsoft 365

SAP

Descripción del empleo

Kardex is seeking a Sales Manager Aftersales Iberia to strengthen relationships with customers across Spain and Portugal. The role centers on service agreements, upgrades, modernisations, and operational improvements to maximize uptime and performance of Kardex installations.

The position requires a consultative sales approach, strong relationship-building, and willingness to travel throughout Iberia, with a hybrid office presence in the Greater Madrid Area.