Iberia Aftersales Growth & Services Manager

Kardex; Madrid; Híbrido; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Performance bonus

Professional development

International exposure

Descripción de la vacante

Kardex invites a Sales Manager Aftersales Iberia to strengthen relationships with existing customers across Spain and Portugal, focusing on service agreements, upgrades, and operational improvements rather than new equipment.

Based in the Greater Madrid Area with a hybrid setup, you will collaborate with service teams, area managers, and customers to drive uptime, performance, and measurable business value.

Formación

• Experience in industrial services, aftersales, maintenance contracts, technical sales, customer success, or account management.
• Understanding of intralogistics, automation, supply chain operations, manufacturing, or technical service environments.
• Consultative sales approach focused on solving customer challenges rather than transactional selling.
• Strong relationship-building and communication skills.
• Customer-first mindset and ability to build trust with technical and operational stakeholders.
• Willingness to travel throughout Iberia and a valid driving licence.
• English communication skills at B2 level or above.
• Technical or business education, or equivalent professional experience.
• Experience with CRM systems such as Salesforce and business tools such as Microsoft 365 and SAP.

Responsabilidades

• Develop and expand service, maintenance, and support agreements within an established customer base.
• Identify opportunities for upgrades, modernisations, relocations, and productivity improvements.
• Advise customers on how to improve operational efficiency and material flow.
• Build long-term relationships with key customer stakeholders.
• Prepare tailored proposals and quotations together with Area Managers and technical experts.
• Present service solutions that deliver measurable business value.
• Maintain customer information and opportunities in Salesforce CRM.
• Collaborate closely with Service Operations, Back Office teams, and Area Managers to ensure outstanding customer experience.

Conocimientos

Industrial services

Aftersales

Maintenance contracts

Technical sales

Customer success

Account management

Relationship building

Communication skills

Salesforce

Educación

Technical or business education

Herramientas

Salesforce

Microsoft 365

SAP

Descripción del empleo

Kardex invites a Sales Manager Aftersales Iberia to strengthen relationships with existing customers across Spain and Portugal, focusing on service agreements, upgrades, and operational improvements rather than new equipment.

Based in the Greater Madrid Area with a hybrid setup, you will collaborate with service teams, area managers, and customers to drive uptime, performance, and measurable business value.