Aftersales Growth Manager - Iberia (Service Upgrades)

Kardex; Valencia; Híbrido; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Company car (private use)

Professional development opportunities

Performance bonus

Descripción de la vacante

Kardex, a global leader in intralogistics automation, is seeking a Sales Manager Aftersales Iberia to strengthen relationships with existing customers across Spain and Portugal. The role focuses on service agreements, upgrades, and operational improvements to maximise uptime and value.

You will report to the Director Life Cycle Service Spain and collaborate with service teams, account managers, and customers. The position requires travel across Iberia and a hybrid Madrid-based work model.

Formación

• Experience in industrial services, aftersales, maintenance contracts, technical sales, customer success, or account management.
• Understanding of intralogistics, automation, supply chain operations, manufacturing, or technical service environments.
• A consultative sales approach focused on solving customer challenges rather than transactional selling.
• Strong relationship-building and communication skills.
• A customer-first mindset and the ability to build trust with technical and operational stakeholders.
• Willingness to travel throughout Iberia and a valid driving licence.
• English communication skills at B2 level or above.
• Technical or business education, or equivalent professional experience.

Responsabilidades

• Develop and expand service, maintenance, and support agreements within an established customer base.
• Identify opportunities for upgrades, modernisations, relocations, and productivity improvements.
• Advise customers on how to improve operational efficiency and material flow.
• Build long-term relationships with key customer stakeholders.
• Prepare tailored proposals and quotations together with Area Managers and technical experts.
• Present service solutions that deliver measurable business value.
• Maintain customer information and opportunities in Salesforce CRM.
• Collaborate closely with Service Operations, Back Office teams, and Area Managers to ensure outstanding customer experience.

Conocimientos

Relationship management

Industrial services

Sales strategy

CRM Salesforce

Account management

Travel willingness

Herramientas

Salesforce CRM

Microsoft 365

SAP

Descripción del empleo

Kardex, a global leader in intralogistics automation, is seeking a Sales Manager Aftersales Iberia to strengthen relationships with existing customers across Spain and Portugal. The role focuses on service agreements, upgrades, and operational improvements to maximise uptime and value.

You will report to the Director Life Cycle Service Spain and collaborate with service teams, account managers, and customers. The position requires travel across Iberia and a hybrid Madrid-based work model.