Hybrid Merchant Solutions Engineer: EU & Global

Multisafepay BV; Málaga; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

MultiSafepay is seeking a hybrid technical and client-facing professional to join our European growth engine. You will own complex technical conversations between pre-sales engineering and post-sales success, working across two product stacks: MultiSafepay EU and Antom global.

Reporting to the Solutions Architect, you will guide merchants through integrations, design payment architectures, and help unlock revenue opportunities across subscriptions, omnichannel commerce, and platform-enabled

Qualifications

• 3–5 years in a client-facing technical role at a PSP, gateway or fintech (solutions engineering, technical account management, or similar).
• Solid API fluency; comfortable with Swagger/OpenAPI and building lightweight proofs of concept.
• Working knowledge of payment fundamentals: tokenisation, 3DS, recurring mandates, reconciliation, settlement.
• Experience with platform or headless integrations (subscription platforms, marketplaces, composable commerce stacks).
• Fluent in Spanish and English.
• Mandarin is a genuine bonus given our Antom partnership, but not a dealbreaker.

Responsibilities

• Own the full technical relationship with strategic merchants and platform partners.
• Lead technical scoping calls and design end‑to‑end payment architectures (tokenisation, recurring billing, omnichannel, payouts).
• Guide merchants through integration across two product stacks: MultiSafepay (EU) and Antom (global).
• Troubleshoot complex issues at the API, webhook, and business‑logic level, working directly with merchant engineering teams.
• Spot and unlock upsell opportunities within existing integrations (e.g. upgrading basic recurring to smart dunning + tokenisation).
• Feed merchant requirements back into product roadmaps and help shape what we build next.

Skills

API fluency

Postman

Swagger/OpenAPI

Payment knowledge

Spanish & English

Cross-functional work

Tools

Postman

Swagger/OpenAPI

Job description

MultiSafepay is seeking a hybrid technical and client-facing professional to join our European growth engine. You will own complex technical conversations between pre-sales engineering and post-sales success, working across two product stacks: MultiSafepay EU and Antom global.

Reporting to the Solutions Architect, you will guide merchants through integrations, design payment architectures, and help unlock revenue opportunities across subscriptions, omnichannel commerce, and platform-enabled