Hybrid Data & Analytics Manager

Omega CRM, A Merkle Company; Salamanca; Híbrido; EUR 45.000 - 70.000; Jornada completa

Descripción de la vacante

A leading company in Customer Experience services is seeking a Data & Analytics Strategist. This crucial role involves providing insights, analyzing market data, and overseeing project development while engaging in team strategies and risk management. The ideal candidate will have a strong analytical background, a Bachelor's degree, and experience in a similar role, working with various data tools in an innovative environment.

Servicios

Permanent contract

Home office

Health insurance

Formación

• Bachelor's degree or equivalent vocational training required.
• Minimum of 5 years in a similar role (Project Manager / Solution Architect).
• Extensive experience in business data collection and interpretation.

Responsabilidades

• Analyze, estimate, and develop proposals to support the sales team.
• Deliver complex, high-risk projects in coordination with operations.
• Manage risks during pre-sales and communicate them to operations.

Conocimientos

Platform development

Organization

Time management

Conflict resolution

Prioritization

Methodologies

English proficiency

Data collection

Process optimization

Educación

Bachelor's degree in Computer Engineering, Business Administration, or related field

Herramientas

Talend

Pentaho

Datorama

SQL

Python

Tableau

Power BI

Salesforce CRM Analytics

Descripción del empleo

Omega CRM, a Merkle & Dentsu company with over 20 years of experience in Customer Experience services, is seeking a Data & Analytics Strategist.

The role involves gaining industry and market expertise through various projects, providing clients with benchmark insights.

Responsibilities include analyzing, estimating, and developing proposals to support the sales team, implementing mechanisms to identify and manage risks during pre-sales, and communicating risks to operations.

The strategist will engage in delivering complex, high-risk projects in coordination with operations, conducting logical analyses, and sharing relevant data to facilitate progress.

The role also involves participating in decisions related to professional development, team evaluation, and performance.

Qualifications:

• Bachelor's degree in Computer Engineering, Business Administration, or related field (or equivalent vocational training).
• Strong foundation in platform development, organization, time management, conflict resolution, prioritization, methodologies, and proficiency in English.
• Extensive experience in business data collection, interpretation, and process optimization.
• Minimum of 5 years in a similar role (Project Manager / Solution Architect).
• Proficiency in software tools such as Talend, Pentaho, Datorama, SQL, Python, Tableau, Power BI, Salesforce CRM Analytics.

Offerings include a permanent contract, home office, and health insurance.

Our company focuses on accelerating business experiences through technology and data, offering solutions in Customer Services, eCommerce, Analytics, and Marketing. We are a top Salesforce partner in Europe, committed to innovation and professional growth.