HR Project Coordinator (People Experience)

Global Blue; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An established industry player seeks a dynamic Project Coordinator to enhance the employee experience within a newly formed People Experience Department. This role involves supporting various HR operational tasks, managing projects, and ensuring compliance with HR governance. Ideal candidates should be detail-oriented, possess excellent project management skills, and be proficient in IT tools like SharePoint and Workday. Join a collaborative environment where your contributions will directly impact the employee lifecycle and overall organizational success. If you're passionate about HR and eager to make a difference, this opportunity is perfect for you.

Formación

• 3+ years in HR roles with project management experience.
• Excellent communication skills, especially in English.

Responsabilidades

• Support HR projects and manage timelines, reports, and updates.
• Maintain HR Intranet on SharePoint and handle internal communications.

Conocimientos

Project Management

Communication Skills

Problem Solving

Detail-oriented

Multi-tasking

IT Proficiency

Collaboration

Language Skills

Educación

Bachelor's Degree in Human Resources or related field

Herramientas

SharePoint

Microsoft Office Suite

Workday

Pardot

Descripción del empleo

Global Blue pioneered the concept of Tax Free Shopping over 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.

The Group connects all stakeholders involved in the international shopping ecosystem, helping :

• More than 29 million international shoppers
• More than 300,000 points of sale
• More than 51 acquirers, at more than 130,000 points of interaction
• Customs & authorities in more than 40 countries

Global Blue has over 2,000 employees in more than 50 countries.

Nature and aim of the position

In this dynamic role within the newly established People Experience Department, you will be instrumental in crafting a world-class employee experience that spans the full employee lifecycle. Working closely with the Group People Experience Partner, you will engage in a variety of HR operational and administrative tasks, including supporting the Group People Experience Partner in the management and execution of Group HR Projects, ensuring HR Governance, and providing general support to the global HR team.

Our ideal candidate is someone who loves to learn new things, enjoys the challenge of solving problems, is confident with using IT and in particular, has great knowledge of Sharepoint and the Microsoft Package.

Main duties and responsibilities

1. Support to the Group People Experience Partner and project management on Group HR Projects:

• Coordinates existing Global HR Projects and the roll-out of new ones.
• Assists in the project management of tasks such as tracking timelines, drafting reports, taking notes, tracking actions from meetings, and sending reminders to internal & external stakeholders.
• Sources and books venues for meetings, conferences or social gatherings.
• Ensures relevant updates are made to existing Group Processes and policies with guidance from the Group People Experience Partner.
• Manages and logs updates to all Group HR documentation & policies to ensure consistency and currency.
• Supports with ad-hoc reports for data analysis for global benefit platforms and other initiatives.

HR Intranet & Communication

1. Responsible for building & maintaining the HR Intranet on Sharepoint by consolidating all HR processes & updates on an ongoing basis.
2. Maintains the HR Community Team channel by regularly updating internal communication.
3. Writes company-wide emails on new initiatives and sends them through a platform called Pardot.

HR Governance

1. Oversees HR Governance by ensuring compliance with legal and organizational standards, policies, and procedures, and by keeping abreast of changes in HR laws and regulations.
2. Supports the Group PEX Partner to conduct monthly governance calls with the HRBPs to ensure successful rollout of new processes.

Ad-hoc support

1. Provides practical HR support to the wider HR team by addressing ad-hoc queries.
2. Supports the Group People Experience Partner & the SVP HR in the process for uploading HR invoices to our system and builds relationships with all our vendors.
3. Possesses excellent communication skills in English.
4. Excellent experience in project management.
5. Any additional languages would be desirable.
6. Has a detail-oriented approach to work and ensures accuracy of all work undertaken.
7. Has the ability to multi-task and manage conflicting priorities effectively.

Preferable skills and competencies

1. Has a collaborative approach to work with other team members.
2. Knowledge of Workday.

Experience

1. Has 3 years + working in a busy HR team and managing projects.

Project Coordinator • Madrid, Community of Madrid, Spain